Administrative Support Assistant

Maiden Erlegh Chiltern Edge; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A progressive educational institution in Reading is seeking a committed Administrative Support Assistant to provide administrative and first-aid support. The ideal candidate will have strong organisational and communication skills and a willingness to engage with staff, students, and parents. Key responsibilities include managing administrative tasks, supporting extra-curricular activities, and delivering first aid. This role offers professional development opportunities and a supportive work environment.

Benefits

Generous holiday entitlement

Professional development opportunities

Pension Scheme with employer contributions

Qualifications

• Willingness to undertake off‑site first‑aid training.
• Able to communicate professionally in writing and verbally.
• Strong organisational skills with the ability to prioritise and adapt to changing demands.

Responsibilities

• Support administrative tasks for departments ensuring consistent support.
• Deliver first aid and maintain accurate first‑aid records.
• Assist with general supervision in communal areas.

Skills

Organisational skills

Communication skills

Customer service

Attention to detail

Microsoft Office

Job description

Administrative Support Assistant – Overview

Maiden Erlegh Chiltern Edge is seeking a committed and highly organised Administrative Support Assistant to join our professional support team. This role provides a wide range of administrative, first-aid and operational support, ensuring excellent communication, efficient systems and a high-quality service for staff, students, parents, carers and visitors. You will play a key part in supporting the day‑to‑day running of the school and contributing to an organised, safe and inclusive environment where every student can thrive. The postholder will provide high‑quality administrative support that:

• Enables effective communication with staff, parents, carers, visitors and external stakeholders.
• Supports daily departmental operations and wider school systems.
• Contributes to the organisation and smooth running of extra‑curricular and enrichment activities.
• Ensures reliable first‑aid coverage and general administrative support across the school.

Responsibilities

Essential duties include:

• Support the administration of extra‑curricular clubs and activities to maximise participation and engagement.
• Carry out assigned administrative tasks for departments, ensuring consistent and reliable support.
• Support the administration of educational trips and visits.
• Input, update and manage student data accurately and securely in line with Trust and school procedures.
• Deliver first aid (training provided) and maintain accurate first‑aid records.
• Support wellbeing by responding appropriately to students, visitors and colleagues, escalating concerns when required.
• Assist with general supervision in communal areas to promote a safe and orderly environment.
• Support the organisation and delivery of parents' evenings to ensure high levels of engagement.
• Assist with the preparation and distribution of pastoral documentation, reports and communications.
• Provide first‑class customer service to staff, parents, carers and visitors.
• Uphold high standards of professionalism, confidentiality and integrity.
• Support school and Trust events and contribute to the wider school community.
• Work collaboratively with colleagues to ensure consistent and reliable service.
• Produce and send standard letters and communications using school systems.
• Support departments with preparation and processing of orders using financial systems.
• Maintain accurate filing, archiving and administrative systems.
• Provide cross‑team administrative cover to support absence and ensure continuity of service.
• Undertake any other duties reasonably required within the scope of the role.

Qualifications & Personal Statement Questions

Suitable candidates will demonstrate the following:

• Willingness to undertake off‑site first‑aid training (essential).
• First‑aid qualification (desirable).
• Able to communicate professionally in writing and verbally.
• Able to identify stakeholder needs and respond appropriately.
• Strong organisational skills with the ability to prioritise and adapt to changing demands.
• Able to maintain accurate records and manage administrative tasks reliably.
• Excellent working knowledge of Microsoft Office, including Word and Excel (essential).
• Knowledge of Bromcom or similar MIS platforms (desirable).
• Ability to work with tact, sensitivity and confidentiality when dealing with students, staff and parents.
• Ability to contribute to an inclusive school environment.
• Reliable, diplomatic and discreet.
• Able to work independently and as part of a team.
• Flexible, proactive and committed to delivering high‑quality service.
• Commitment to personal development and continuous improvement.

Please answer the following questions for the personal statement section:

• I confirm that if I am successful in securing the post, the personal email I have provided on this document can be uploaded to Every to process my onboarding paperwork.
• I confirm that if I am successful in securing the post, the personal email I have provided on this document can be uploaded to National College to receive my induction training.
• I confirm that if I am successful in securing the post, that I consent to processing my DBS check using the personal details provided.
• Write your personal statement here.

About Maiden Erlegh Trust

Maiden Erlegh Trust is a growing community of schools across Berkshire and Oxfordshire, working together to deliver the best possible education for every child and young person. We aim high, be inclusive and work together. Through the Maiden Erlegh Institute, colleagues access high‑quality professional learning at every stage of their career, supported by mentoring, leadership opportunities and our annual MET Staff Conference.

Staff wellbeing and professional development are central to how we work, and colleagues across our Trust benefit from a range of opportunities and schemes designed to recognise their contribution and support their growth. Pension Scheme: Generous employer contributions, with auto‑enrolment into either the Teachers Pension Scheme or Local Government Pension Scheme, both Career Average Earning Schemes. Annual Leave: We offer a generous holiday entitlement, which increases with length of service. ME Day: Colleagues may request one additional day's leave each year to attend a special personal event, such as a child's sports day or graduation, or a family celebration. Professional Development: We offer a comprehensive programme of professional learning through the Maiden Erlegh Institute, including opportunities to attend and deliver CPD. Colleagues also take part in our annual Conference, a full day of learning and sharing best practice.