Workshop Service Engineer

ACS Business Performance Ltd; Northallerton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable engineering firm based in Northallerton is seeking a Workshop Service Engineer to join their skilled service team. The role includes servicing and repairing mechanical handling and lifting equipment, focusing on quality and safety. Ideal candidates will have a strong mechanical and electrical background, excellent customer service skills, and a proactive approach to problem-solving. This position offers stability and the opportunity to be part of a safety-conscious team.

Qualifications

• Mechanical, Hydraulic, or Electrical Engineering background.
• Multi-skilled with hands-on experience in mechanical, hydraulic & DC electrical systems.
• Confident using laptops, tablets, and smartphones for reporting and diagnostics.

Responsibilities

• Service, maintain, and repair mechanical handling and lifting equipment.
• Diagnose and resolve technical faults efficiently.
• Build and maintain strong customer relationships with a professional approach.

Skills

Mechanical Engineering

Electrical Engineering

Customer Service Skills

Problem Solving

Communication Skills

Tools

Diagnostic Tools

Laptops

Tablets

Smartphones

Job description

Overview

Workshop Service Engineer - Northallerton

We're seeking a proactive and skilled Workshop Service Engineer to join a reputable service team based in Northallerton. This workshop-based role involves the servicing, maintenance, and repair of a wide range of mechanical handling and lifting equipment. It's ideal for someone with a strong mechanical and electrical background, who enjoys problem-solving, delivering high-quality workmanship, and engaging directly with customers to ensure equipment is operating safely and efficiently. This role offers variety, stability, and the chance to be part of a safety-conscious, customer-focused engineering team.

Key Responsibilities

• Service, maintain, and repair mechanical handling and lifting equipment
• Carry out inspection, warranty, and repair work to high quality standards
• Diagnose and resolve technical faults efficiently
• Complete all job documentation accurately and promptly
• Build and maintain strong customer relationships with a professional approach
• Follow safety procedures and support wider health & safety initiatives
• Continuously develop product and technical knowledge

Key Skills & Requirements

• Mechanical, Hydraulic, or Electrical Engineering background
• Multi-skilled with hands-on experience in mechanical, hydraulic & DC electrical systems
• Familiar with diagnostic tools and software
• Confident using laptops, tablets, and smartphones for reporting and diagnostics
• Full UK Driving Licence
• Excellent communication and customer service skills
• Quality-focused with a proactive attitude to learning and improvement
• Able to build trust and long-term rapport with customers