Workplace Consultant

JPA Workspaces; St Albans; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading workplace solutions provider seeks a Workplace Consultant in St Albans to maximize the value of corporate accounts. This role involves engaging underperforming clients, developing tailored growth plans, and delivering sales targets. Candidates should have strong communication skills, at least 4 years of sales experience, and proficiency in HubSpot. The position offers a salary of £40,000 - £45,000 depending on experience.

Qualifications

• At least 4 years of sales experience, preferably in solution selling.
• Experience in interpreting client spend data and growth patterns.
• Awareness of key trends in workplace design and sustainability.

Responsibilities

• Deliver Gross Profit target through account engagement.
• Develop tailored growth plans for each assigned account.
• Manage the sales process from business development to closing.

Skills

Skilled communicator

Organised and reliable

Confident presenting

Curious and empathetic

Tools

HubSpot

Job description

Job Description: Workplace Consultant

Job Title

Workplace Consultant — Corporate

Department

Sales

Location

St Albans – JPA HQ

Reporting to

Head of Sales and Marketing

Working Hours

09:00 – 17:30, Monday – Friday

Remote / Field Working

• 3 days per week onsite with clients
• Monday is office-based at HQ.
• One additional flex day (office or home), excluding Mondays.

Company Overview

JPA Workspaces designs and delivers sustainable workplace solutions for some of the UK’s most ambitious businesses. Whether it’s a fast-growth fintech, a creative media group, a global consultancy, higher education institution or the NHS we help clients create agile, attractive environments that reflect their brand, support hybrid working and perform commercially.

Backed by 50 years of trading experience, our corporate offer blends design insight, operational excellence and ESG leadership into one seamless, strategic service. Our job is to make our clients’ spaces work harder — for people, for planet, and for performance.

Role Focus

This role is all about reactivating and maximising the value of corporate accounts — a mix of high-potential but underperforming clients, lapsed contacts, previously successful accounts that have stalled and new business.

Your mission is to :

Deliver Gross Profit target – Can be achieved in several ways

• Re-engage – Audit each account, understand what’s worked (and what hasn’t), rebuild contact with key decision-makers, and reposition JPA as a strategic partner.
• Re-energise – Identify fresh opportunities within each client — from minor reconfigurations to major refits — and put JPA front and centre for upcoming workplace projects.
• Reposition – Lead with insight, not just product. Use our sustainable credentials, design capability and client-first mindset to open doors and elevate conversations beyond price and procurement.
• Revive and Grow – Take each account on a journey — from low or no engagement to active, high-trust relationships delivering consistent gross profit.
• Open New – Through prospecting and working leads passed you will work solutions through to close and then open the accounts for further spend.

This is about working qualified opportunities, working smart — deepening client relationships, spotting latent potential, and making strategic account management your superpower.

Key Objectives

• Hit 100% of agreed gross-profit target (see KPI document).
• Engage all stakeholders relevant to workplace strategy — C-suite influencers.
• Build, manage and execute tailored growth plans for each assigned account.
• Deliver consistent touchpoints across your portfolio — including check-ins, reviews and pipeline planning sessions.
• Increase volume and value of workplace opportunities through strategic account development.

Operational Excellence

You’ll work cross-functionally to deliver outstanding client experiences :

• End-to-end sales responsibility – manage bd, sales process, build a pipeline and closing to deliver target
• Sales Support & Design – Provide clear briefs, written deliverables, timelines and agreed formats
• Client Services & Project Ops – Align on delivery dates, aftercare, and ongoing support

Macro Responsibilities

• Daily sales activity – calling, outreach and meetings
• Account Planning – Own and execute strategic growth plans across named accounts
• Performance Reporting – Monthly pipeline and activity reporting; quarterly territory SWOT
• Client Engagement – Run quarterly satisfaction reviews and feed results into continuous improvement
• CRM & Forecasting – Maintain high data hygiene in HubSpot; ensure follow-ups are actioned within 24 hours
• Continuous Improvement – Share client feedback and market intel with the team to refine offers and positioning

Your Skills & Competencies

Your Soft Skills

• Skilled communicator who can navigate commercial and creative conversations with ease
• Curious, empathetic and commercially aware
• Organised and reliable, with a high sense of personal ownership
• Confident presenting ideas and value propositions to mid and senior-level decision-makers

Your Hard Skills

• HubSpot or CRM power-user with strong admin discipline
• Experience in interpreting client spend data and growth patterns
• Awareness of key trends in workplace design, sustainability and hybrid working
• Familiarity with the procurement landscape in private sector organisations
• At least 4 years sales experience it doesnt need to be in contract furniture but does need to be solution selling.

Your Career Development

• Clear pathway to Senior Workplace Consultant based on performance, impact, and leadership
• Ongoing CPD across sustainability, workplace consultancy and strategic account development

Salary is £40 - £45k depending on experience