Workday Specialist

100 Interface, Inc.; Birmingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global flooring solutions company is seeking a Workday Specialist to enhance the user experience of their Workday HCM platform. The role involves managing requests, troubleshooting business processes, and collaborating with global partners for system alignment. Candidates should have 3-5 years of Workday experience and a Bachelor's Degree. This position allows for a hybrid work environment.

Qualifications

• 3-5 years of HCM support and implementation experience in Workday.
• Ability to manage global projects and priorities effectively.
• Experience creating and optimizing process flows across multiple functions.

Responsibilities

• Serve as a subject matter expert for business users to enhance Workday knowledge.
• Manage the Workday Request Ticket System for client groups.
• Create and maintain documentation on business processes.

Skills

HCM support and implementation experience

Global payroll, time and absence experience

Workday reporting experience

Customer service and communication skills

Problem-solving focus

Education

Bachelor's Degree

Tools

Workday

Job description

Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains “all in” on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.

The Workday Specialist will be the Workday business partner that supports our global user groups. This role provides a strong partnership to support and continuously improve the functionality, efficiency and the adoption of our global Workday HCM platform, and other systems (global payroll and timekeeping).

The Workday Specialist will play a key role in delivering a high-quality service experience for our stakeholders by managing requests for changes in configuration, managing annual releases and maintenance, creating and updating reports and scoping and executing roadmap items across our expanding environment and leading global Workday project deliverables for various teams.

The candidate will have proven experience in Workday environments. Experience in Workday time tracking, attendance, compensation and payroll is preferred. Candidate will also have a track record of successful problem solving, a systems mindset that can diagnose complex business challenges and the desire to work in fast-paced environments in various time zones.

Responsibilities

• Serve as a first point of contact and subject matter expert for business users to expand their Workday knowledge
• Manage the global Workday Request Ticket System from client groups for the Workday environment
• Troubleshoot business process gaps and propose solutions that streamline the flow of information across the company
• Create and update reports, dashboards, and hubs that bring HCM data to life for the business users
• Integrate with global business partners and leadership to ensure system alignment and adoption
• Collaborate with subject matter experts (SMEs) to gather business requirements and translate those requirements into well architected Workday solutions that best leverages the platform
• Plan, design, configure / develop, deploy, test, maintain, and troubleshoot Workday business processes and solutions in the following functional areas : HCM, Recruiting, Benefits, Time & Absence, Payroll, Advanced Compensation, Learning, Talent, Performance Management, Integrations and more
• Manage and configure Workday security and permissions
• Manage Workday annual releases including enabling relevant desired new features, and testing, and updating as needed
• Create and maintain documentation on business processes, configuration, and other resources as needed

Skills and Experience

• 3-5 years of HCM support and implementation experience in Workday
• Global payroll, time and absence, and compensation experience is preferred
• Broad-based Workday admin experience
• Workday reporting experience
• Familiarity with HR KPI’s and metrics and how to report on them
• Ability to manage global projects, priorities and deadlines
• Ability to work as a team member on a highly collaborative and flexible team
• Excellent customer service and communication skills to work with internal customers directly to resolve issues
• Problem-solving focus, that centers around users experience and efficiency
• Experience creating and optimizing process flows across multiple functions

Education

Bachelor’s Degree required

Work Environment

Hybrid work environment.

3 - Associate / Professional / Individual Contributor / Team Lead, Bachelor of Science

Equal Opportunity

We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.