Women and Children's Support Medical Secretary | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury and Telford Hospital NHS Trust; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare institution in the UK is seeking two Support Medical Secretaries to assist in providing support to the Women's and Children's Medical Secretaries. The roles involve producing clinical correspondence and responding to inquiries from patients. Ideal candidates should possess excellent audio typing skills, RSA level 3 or equivalent, and have a reliable, flexible work ethic. This is an excellent opportunity for development within a supportive team environment.

Qualifications

• Excellent audio typing skills are essential.
• Experience within a medical environment is desirable.
• Demonstrated ability to handle sensitive and complex inquiries.

Responsibilities

• Provide a valuable support service to Medical Secretaries.
• Produce accurate clinical correspondence using medical terminology.
• Respond to calls from anxious patients, addressing sensitive inquiries.

Skills

Good communication skills

Flexibility

Reliability

Organised approach to work

Audio typing skills

Education

RSA level 3 or equivalent

Educated to GCSE level or equivalent

Job description

Opportunity Overview

An exciting opportunity has arisen for two Support Medical Secretaries to provide a valuable support service to our Women and Children's Medical Secretaries at The Princess Royal Hospital. There are three Band 3 posts and the successful candidates will be working 22.5 or 28.5 or 20 hours per week.

You will be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for motivated candidates.

Qualifications

You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills. Educated to GSCE level or equivalent. Experience within a medical environment is desirable but is not essential.

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience within a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.

The successful applicants will join a busy team currently comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

For full duties and responsibilities please refer to the attached document entitled Job Description.

This advert closes on Tuesday 9 Dec 2025