Wholesale Account Manager - Abbott Lyon

HyperGrowth Recruitment; Manchester; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment firm is seeking a Wholesale Account Manager for a fast-growing jewellery brand in Manchester. This role includes overseeing wholesale accounts, managing operations, and ensuring exceptional support. The ideal candidate will have 4+ years in a B2B role, strong commercial acumen, and a collaborative mindset. The company offers a rewarding salary, a hybrid work model, and numerous employee benefits, including career development opportunities.

Benefits

Rewarding base salary + 10% bonus

25 days holiday + bank holidays + birthday off

Enhanced pension scheme

Career development opportunities

Employee discounts

Wellbeing support

Qualifications

• 4+ years experience in a B2B/wholesale role, ideally within a D2C or retail brand.
• Strong understanding of order critical paths and fulfilment operations.
• Ability to identify and act on margin and performance opportunities.

Responsibilities

• Oversee daily management of wholesale accounts and ensure exceptional partner support.
• Manage the full critical path for wholesale orders from planning to delivery.
• Lead operational onboarding of new accounts, including product specs and requirements.

Skills

B2B/wholesale experience

Operational mindset

Commercial acumen

Project management

Relationship building

Detail oriented

Collaborative

Job description

Wholesale Account Manager – Abbott Lyon

Rewarding Salary + 10% Bonus + benefits

Hybrid – Up to 4 days per week in the Manchester Hub

Full Time

We’ve teamed up with the fastest-growing jewellery brand in the UK, Abbott Lyon, who are now in the market to secure an ambitious and motivated Wholesale Account Manager.

Abbott Lyon is already one of the fastest growing D2C brands in the UK, named on the 2023 list of 100 fastest-growing companies in the UK. Founded in 2015, Abbott Lyon’s customers love our range of affordable luxury products. Our brand has particular appeal to customers who want to buy uniquely personalised, high-quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter.

With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Our core customer base sits in the UK however international development represents a huge opportunity for Abbott Lyon, and one we are determined to realise. With our sights firmly set on growing the business to £100M and beyond, this year’s plan sees significant investment in the talent and infrastructure required to achieve Abbott Lyon’s ambitious growth objectives.

Check out what they are doing here: www.abbottlyon.com | www.instagram.com/abbottlyon/

With a culture rooted in innovation, customer obsession, and commercial excellence, we’re now looking for a commercially driven and operationally skilled B2B/Wholesale Manager to join us in delivering our next phase of growth.

Role Overview:

As this is a newly established revenue stream for Abbott Lyon, the role will initially have a strong operational focus. Being supported by an established and experienced Head of Wholesale. You’ll work closely with our operations and warehouse teams to help set up and refine the processes that underpin our B2B channel, ensuring orders are processed efficiently, deliveries are on time, and service levels remain consistently high. This hands‑on involvement at the early stage will be crucial to laying solid operational foundations and ensuring a smooth transition as we scale the wholesale function.

We're seeking an ambitious Senior Account Exec, or Account Manager to manage the day-to-day operations and growth of Abbott Lyon’s wholesale accounts. Reporting to the Head of Wholesale, you’ll be responsible for building strong relationships with wholesale partners, delivering seamless operational execution, and optimising commercial outcomes.

This role is perfect for someone who thrives on cross-functional collaboration, has a sharp commercial acumen, and understands the operational demands of growing B2B partnerships in a fast-paced, product‑led business.

Key Responsibilities:

• Wholesale Account Management: Oversee the daily management of wholesale accounts, ensuring smooth, timely communication and exceptional partner support.
• Range Curation & Newness: Partner with wholesale clients to align on range planning and new product launches, ensuring timely integration of NPD into each account.
• End-to-End Order Cycle: Own the full critical path for wholesale orders—from agreement of product selection through to planning, fulfilment, and delivery.
• Internal Coordination: Work closely with Abbott Lyon’s merch/planning teams to align order volumes, timelines, and forecasting needs.
• 3PL & Fulfilment Oversight: Manage and liaise with our third‑party logistics partner to ensure accurate, on‑time dispatch and delivery of all wholesale orders.
• Brand Compliance: Ensure all wholesale accounts uphold Abbott Lyon’s brand standards and product requirements.
• Commercial Support: Support accounts with offer optimisation and range performance to drive mutual growth.
• Budget Management: Work with the Head of Wholesale to manage internal and external budgets and targets and negotiate commercial terms with existing wholesale partners.
• Onboarding New Partners: Lead the operational onboarding of new accounts, including providing supplier‑specific product specs, ESG documentation, and any custom labelling/packaging requirements.
• Forecasting & Planning: Support the ops team with detailed forecasting to ensure readiness for each order cycle, including labelling and compliance needs.

Key Requirements:

• Experience: 4+ years experience in a B2B/wholesale role, ideally within a D2C or retail brand environment.
• Operational Mindset: Strong understanding of order critical paths, fulfilment operations, and the nuances of working with multiple wholesale partners.
• Commercial Acumen: Ability to identify and act on margin and performance opportunities within wholesale accounts.
• Project Management: Proven ability to manage multiple projects and timelines across stakeholders.
• Relationship Building: Strong interpersonal skills and a proactive approach to managing and growing B2B relationships.
• Detail Oriented: Highly organised with a clear focus on accuracy, timeliness, and brand consistency.
• Collaborative: A natural collaborator across functions—especially ops, planning, and product teams.

What We Offer:

• Rewarding base salary + 10% bonus package
• Hybrid working model (4 days per week in Manchester Office)
• 25 days holiday + bank holidays + your birthday off
• Free products plus discount for friends and family
• Enhanced pension scheme
• Career development opportunities and training
• Perkbox rewards and discounts on thousands of top brands
• Summer hours with early finishes every Friday in June, July, and August
• Wellbeing and Employee Assistance via Health Assured
• Fun, friendly team with regular socials
• Opportunity to be part of the fastest-growing jewellery brand in the UK!

If this sounds like you then hit apply or email Kyle on [e-mail] to find out more!

Abbott Lyon is committed to building and supporting a brilliant, diverse, and inclusive team as an equal opportunities’ employer. We encourage applicants from all backgrounds to apply. If you require any adjustments during the recruitment process, please let us know how we can support you.