Wellbeing Matters Project Lead

YMCA Norfolk; Norwich; On-site; GBP 30,000 - 32,000; Full time

Job summary

A regional community service provider in the United Kingdom is seeking a Wellbeing Matters Project Lead to enhance support for children and families. The ideal candidate will have therapeutic support experience and strong leadership skills to coordinate wellbeing services across Norwich. Responsibilities include managing a team, building relationships with schools and fostering emotional wellbeing. This permanent role offers competitive pay and a range of benefits including a healthcare plan and additional leave for long service.

Benefits

Health Care Plan

34 days annual leave

Pension scheme access after 3 months

In-service training opportunities

Death in service benefit

Qualifications

• Proven experience working therapeutically with children, young people and families.
• Strong interpersonal and communication skills.
• Experience in line management and service promotion.
• Knowledge of wellbeing and mental health topics.
• A professional qualification or lived experience in parenting, family work or therapeutic support.
• Full driving licence and access to own transport.

Responsibilities

• Lead and coordinate wellbeing and therapeutic services across Norfolk.
• Build strong relationships with schools and community groups.
• Support and supervise a team ensuring high-quality service delivery.
• Manage caseloads and contribute to service development.
• Uphold safeguarding standards and promote YMCA Norfolk's values.

Skills

Therapeutic support experience

Interpersonal skills

Line management

Knowledge of wellbeing and mental health

Willingness to work flexible hours

Education

Professional qualification in related field

Job description

Position : Wellbeing Matters Project Lead

Pay : £15.70 per hour (£30,615.00 per annum)

Location : YMCA Norfolk Offices, Aylsham Road, Norwich and Countywide

Contract Type : Permanent

Hours per week : 37.5 hours per week

Job Role

Are you passionate about supporting the wellbeing of children, young people and their families? Do you have experience of delivering therapeutic support that makes a lasting impact? If so, YMCA Norfolk is looking for a dedicated Wellbeing Matters Project Lead to help shape and grow our family-focused services across the county.

This role is central to the delivery and development of our Wellbeing Matters and Therapeutic Family Services, which provide tailored support to families and schools. You'll lead a team delivering interventions that promote emotional wellbeing, strengthen family relationships, and help children thrive both at home and in education. Working closely with schools, social workers and community partners, you'll ensure our services are accessible, effective and aligned with the needs of those we support.

Key Responsibilities

• Lead and coordinate wellbeing and therapeutic services across Norfolk.
• Build strong relationships with schools, commissioners and community groups.
• Support and supervise a team of practitioners, ensuring high-quality service delivery.
• Manage caseloads, oversee project reporting and contribute to service development.
• Uphold safeguarding standards and promote YMCA Norfolk's values and Christian ethos.

Further information can be found at - Wellbeing Matters Project Lead Job Description

The Organisation

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.

What you'll need to succeed

• Proven experience working therapeutically with children, young people and families.
• Strong interpersonal and communication skills.
• Experience in line management and service promotion.
• Knowledge of wellbeing and mental health topics.
• A professional qualification or lived experience in parenting, family work or therapeutic support.
• Willingness to work flexible hours, including evenings and weekends when required.
• Full driving licence and access to own transport.

Additional Information

This role will require participation in the out-of-hours safeguarding rota ensuring responsive and effective safeguarding at all times.

For more information on this role, please contact [email protected].

Benefits

• Health Care Plan
• 34 days (pro rata) per annum inclusive of Bank and Public Holidays
• An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
• Access to contributory stakeholder pension scheme after 3 months
• Health and wellbeing events and activities
• Family friendly policies
• In service training opportunities and bursaries investing in your development
• Annual staff day and staff awards to celebrate our successes
• Death in service benefit of 2 x annual salary
• Regular line management and support
• Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery

Closing date for applications : 9am on Friday 12th December 2025

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment.

Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references.

YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship.

If you require an alternative method of applying, or documents in a different format, please email our HR Team via [email protected]