We Elevate... Quality of urban life Service Technician Escalator

Schindler Management Ltd.; Rosherville; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading escalator service company in the UK is seeking a Service Technician-Escalators. The successful candidate will perform routine maintenance and repairs on escalator equipment, ensuring safety and reliability. Candidates should have NVQ level 3 in Escalator maintenance and a passion for customer service. Join a team committed to enhancing quality of life in communities through innovation and safety.

Qualifications

• Proven experience in Escalator Servicing/Maintenance/Repairs preferred.
• Passionate about customer service.
• Good problem-solving skills.

Responsibilities

• Carry out routine servicing of escalator equipment.
• Rectify faults on escalator equipment during breakdowns.
• Conduct inspections and diagnostic procedures on escalators.

Skills

Escalator Servicing

Problem-solving

Strong communication skills

Team collaboration

Education

NVQ level 3 in Escalator maintenance

Job description

Overview

Are you driven by excellence and passionate about ensuring safety and reliability in escalator operations? We are currently recruiting for a Service Technician-Escalators on Day Shifts to join our Team based in Northfleet. The successful candidate will carry out planned preventative maintenance regimes as determined by the contract terms on portfolio escalator equipment and will work on a 4 on, 4 off basis between 07:00 and 19:00. Completion of Schindler safety inspections and closure of any open non-conformities to current legislation or standards. Improvement of equipment condition to improve the time between technical call-backs and reduce escalator equipment downtime. Works will also include minor repair work and the lifecycle replacement of components. Adherence to all company safety and conduct procedures. Provide coverage by an 'on call' rota for out of hours calls, maintenance and repairs.

Responsibilities

• Carry out routine servicing of escalator equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, 2+ etc)
• To rectify and reduce faults on escalator equipment in cases of breakdown and check to confirm correct functioning
• Checks to include, speed, motor start/stop, noise temperature and power supply using approved company issued tooling and protective equipment
• Carry out the routine inspection, adjustment, of escalator installations in accordance with approved procedures. Reinstate escalator and complete service documentation
• Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service. Competence is required to make effective use of written or graphical information.
• All employees are required to work in accordance with established Company Occupational Health, Safety and Environmental policies, procedures and Schindler Core Values to ensure compliance with current UK legal requirements and Schindler Group Safety requirements.
• Employees are required to attend all relevant Training Sessions
• Employees are required to carry out all works in accordance with the Company's Quality Corporate Policy
• Employees will be required to contribute to the Company's Safety Objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to its Safety Management System.
• Proven experience in Escalator Servicing/ Maintenance/ Repairs preferred
• Qualified to NVQ level 3 minimum in Escalator maintenance
• Passionate about the customer and works consistently to provide a high level of service to both internal and external customers
• Works well as part of a team, supporting colleagues and assisting willingly when required.
• Proactive and able to identify and prioritise workload
• Ability to forward plan the departmental requirements and to work to deadlines
• Good problem-solving skills.
• Strong communication skills at different levels (client/Service Leader/Inspectors)
• Full UK driving Licence (walking routes may not need this qualification)

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.