Water Incident Responder (Field-Based)

idibu; England; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading utilities company in the UK seeks a Customer Incident Responder to join their operational response team. This field-based role is crucial in managing incidents and ensuring customer support during disruptions. Responsibilities include responding to emergencies and setting up bottled water stations. Applicants should have a valid UK driving licence, strong communication skills, and a commitment to health and safety standards. Competitive salary and multiple benefits are offered for this role.

Benefits

24 days holiday per year

Generous Pension Scheme

Performance-related pay

Access to health and wellbeing benefits

Qualifications

• Full UK driving licence and confident driving.
• Comfortable with manual handling tasks.
• Good communication and interpersonal skills.

Responsibilities

• Respond to incidents and support customers.
• Manage bottled water stations.
• Lead on-site teams during operations.

Skills

Customer service experience

Communication skills

Driving skills

Job description

A leading utilities company in the UK seeks a Customer Incident Responder to join their operational response team. This field-based role is crucial in managing incidents and ensuring customer support during disruptions. Responsibilities include responding to emergencies and setting up bottled water stations. Applicants should have a valid UK driving licence, strong communication skills, and a commitment to health and safety standards. Competitive salary and multiple benefits are offered for this role.