Warehouse Team Leader

Source 4; Ashford; On-site; GBP 32,000; Full time

Job summary

A reputable logistics firm in Ashford is seeking an experienced Warehouse Team Leader / Supervisor to oversee day-to-day warehouse operations. The successful candidate will manage staff efficiently, ensure compliance with procedures, and maintain a safe working environment. They will also liaise with customers and guarantee operational excellence. The role requires a minimum of two years' experience in a high-value warehouse setting, strong leadership capabilities, and relevant licenses. The position offers a salary of £31,900 per annum.

Qualifications

• Minimum 2 years' experience in a high-value, high-tech warehouse environment.
• Strong IT skills with experience using warehouse management systems.
• Proven customer-facing experience with a commercial mindset.

Responsibilities

• Assist with the management of warehouse operations.
• Organise warehouse areas for efficiency.
• Supervise warehouse activities and escalate issues.

Skills

Warehouse management systems

Leadership skills

Customer-facing experience

Organisational skills

Health & Safety knowledge

Proactive attitude

Tools

Counterbalance licence

Forklift Truck licence

Reach Truck licence

Job description

Warehouse Team Leader / Supervisor

We are currently recruiting for our client based in Ashford, a well-established organisation operating within a high-value warehouse environment, who are seeking an experienced Warehouse Team Leader / Supervisor to support and oversee day-to-day warehouse operations.

Salary: £31,900 per annum.

Hours: 08:00 - 16:30 one week and another 09:30 - 18:00

Key Responsibilities

• Assist with the day-to-day management of warehouse operations, ensuring efficient use of staff and space
• Organise warehouse areas to maximise storage and operational efficiency
• Ensure all warehouse procedures are followed, including Goods In, Goods Out, Quarantine, and documentation processes
• Supervise warehouse activities and promptly escalates any issues
• Liaise professionally with internal teams, external customers, and suppliers
• Process customer returns (RMA's)
• Ensure correct loading and unloading procedures are followed, including:
• Accurate and damage-free loads
• Loads fit for transit
• All driver equipment available
• Review existing processes and recommend improvements
• Ensure customers are invoiced for chargeable warehouse activities
• Allocate work and organise daily activities for warehouse staff
• Support stock control activities including goods receipt, storage, picking, shipping, transfers, and system data entry
• Ensure all stock checks and audits (cyclical, weekly, monthly, annual) are completed accurately
• Investigate and report damaged or missing stock and implement corrective actions
• Maintain a clean, safe, and secure warehouse and yard environment
• Develop and support warehouse staff skills
• Ensure full compliance with Health & Safety requirements, including audits, inspections, and safety tours
• Take responsibility for site security
• Produce inventory reports for customers
• Identify and implement cost-saving initiatives
• Support auditors during inventory events
• Promote a positive, motivated, and efficient warehouse culture
• Adhere to all Health & Safety policies and ISO standards (ISO9001, ISO14001, ISO45001)
• Provide flexibility to support business needs, including occasional work at other sites

Key Skills & Experience

• Minimum 2 years' experience in a high-value, high-tech warehouse environment (essential)
• Strong IT skills with experience using warehouse management systems
• Proven customer-facing experience with a commercial mindset
• Good people management and leadership skills
• Ability to work both independently and as part of a team
• Flexible, proactive, and “can-do” attitude
• Strong organisational and communication skills
• Sound knowledge of Health & Safety legislation
• Experience in warehouse administration and stock control, including perpetual inventory checks and reporting
• Valid licences preferred: Counterbalance, Reach Truck, Forklift Truck, Powered Pedestrian Truck, and driving licence

Notes

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview