Ward Manager Assistant

UDML College of Engineering, JECRC Founadation, Jaipur; Reading; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Reading is looking for a Ward Manager Assistant for its Rheumatology and Endocrine unit. The successful candidate will provide crucial administrative support and help improve services in a multidisciplinary environment. Essential qualifications include GCSEs in English and Maths. The role offers flexible working, a robust benefits package including NHS pension, and opportunities for career growth. Applications are processed through the NHS Jobs portal.

Benefits

Flexible working opportunities

NHS pension scheme

Employee Assistance Programme

Annual leave benefits

Cycle-to-work scheme

On-site nursery

Qualifications

• Experience in administration or customer care, or equivalent.
• Experience using patient data systems (desirable).
• Experience working in a healthcare setting (desirable).

Responsibilities

• Provide administrative and secretarial support to a multidisciplinary team.
• Organise meetings, annual leave, and mandatory staff training.
• Assist with recruitment administrative processes and procurement of ward supplies.

Skills

Microsoft Office (Word and Excel)

Customer-care experience

Experience working in a multidisciplinary team

Education

GCSE or equivalent in English and Maths, grades A–C

Job description

Ward Manager Assistant (Castle Ward – Rheumatology/Endocrine)

NHS AfC: Band 3
Contract: Permanent
Hours: Full time 37.5 hours per week
Site: Royal Berkshire Hospital, Reading
Salary: £24,937 – £26,598 per annum
Closing date: 14/12/2025 23:59

The Royal Berkshire NHS Foundation Trust invites applications for this role following a positive CQC inspection. We have been awarded a ‘Good’ rating.

Job Overview

Support the smooth running of Castle Ward’s 29‑bed Rheumatology and Endocrine unit, which also admits general medical patients. The Ward Manager Assistant will provide administrative and secretarial support to a multidisciplinary team, review processes, and help improve services.

Responsibilities

• Work closely with ward staff to develop and implement administrative systems.
• Provide secretarial support: prepare and type letters and reports, and record and report action notes from ward meetings.
• Ensure relevant paperwork is available for ward meetings, patient discharges, and communication with health visitors and external health services.
• Assist in analysing and responding to service‑user feedback to improve services.
• Organise meetings, the Off‑Duty rota, annual leave and sick leave information, and mandatory staff training.
• Maintain logs of equipment and estates issues, liaising with relevant departments.
• Assist with matrons rounding, recruitment administrative processes, and procurement of ward supplies within agreed budget.

Person Specification

Essential Qualifications

• GCSE or equivalent in English and Maths, grades A–C.
• Experience in administration or customer care, or equivalent.

Essential Skills, Knowledge & Abilities

• Experience using Microsoft Office (Word and Excel).
• Experience working in a multidisciplinary team.
• Customer‑care experience and handling patient/customer queries.

Desirable

• Experience using patient data systems.
• Experience working in a healthcare setting.

Staff Benefits

• Flexible working opportunities and a strong emphasis on work‑life balance.
• Annual leave – 27 days for new starters, rising to 29 days after 5 years and 33 days after 10 years NHS service. Pro‑rata for part‑time staff.
• NHS pension scheme.
• Employee Assistance Programme.
• Money Advice Service.
• Generous maternity, paternity, and adoption leave for eligible staff.
• On‑site nursery at Royal Berkshire Hospital.
• Full educational library services.
• Cycle‑to‑work scheme; lockable storage for cycles.
• Bus‑to‑work scheme.
• Excellent rail and bus links.
• Wide range of health‑service discounts at major brands.

How to Apply

Applications will be processed through the NHS Jobs portal and then transferred to the Trust’s preferred recruitment system. For further guidance, contact the recruiting team or the appointing contact listed in the job advert.