Ward Clerk - Haematology Day Case Unit and Ward F11

Northern Care Alliance NHS Foundation Trust; Greater Manchester; On-site; GBP 22,000 - 28,000; Part time

Job summary

A healthcare organization in Greater Manchester seeks a part-time Ward Clerk for maternity cover in Haematology. This role involves supporting reception processes, interacting with patients, and assisting medical staff. Responsibilities include booking appointments, handling sensitive inquiries, and maintaining accurate patient records. The position offers a competitive benefits package, flexible working opportunities, and career progression within the Trust.

Benefits

Competitive benefits package

Flexible working opportunities

Opportunity for career progression

Responsibilities

• Interact with the General Public, Nursing, Medical staff, and Administrative personnel.
• Assist and direct patients in accessing the appropriate service or healthcare professional.
• Book appointments for patients as and when required.
• Access Patient Administration System to record and collect patient data accurately.
• Coordinate clinic prep and various administrative tasks.

Job description

Job Overview

A part‑time (33 hours) maternity cover opportunity for a Ward Clerk primarily based in Haematology. The role ensures all reception processes are carried out in a timely and accurate manner to support an efficient reception and quality service to all users.

Responsibilities

• Interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.
• Assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Speak face to face or over the telephone to deal with patient needs, including booking appointments.
• Use and access Patient Centre and attend patients on reception desks.
• Book appointments for patients as and when required.
• Deal with enquiries of a sensitive nature.
• Attend departmental meetings as and when required.
• Access Patient Administration System to accurately record and collect patient data, ensuring errors are identified and corrected including patient demographics.
• Coordinate clinic prep and various admin tasks to support running of clinical activity.

Benefits

• Competitive benefits package including annual leave allowance.
• Flexible working opportunities and protected hours for health and wellbeing activities.
• Opportunity for career progression within Northern Care Alliance NHS Foundation Trust.

Equality and Inclusion

Applications are welcomed from individuals of all backgrounds, identities, and beliefs. The Trust is a Disability Confident Employer and welcomes applications from disabled applicants when essential role requirements have been met.