Overview
WAKING NIGHT SUPPORT WORKER (RECOVERY) – Sanctuary Lodge, Halstead, Essex CO9 2DW
£12.21 per hour • Shift times: 19:30 to 08:00 (43.75 average week). Rota Pattern: Week 1: 3 on, Week 2: 4 on rotation including weekends.
If you’re a solution-focused, compassionate Waking Night Support Worker, we are interested in speaking with you. Join the UK’s Leading Alcohol & Drug Rehab Provider and help deliver world-class treatment in comfortable and affordable facilities across the UK. You’ll ensure the day-to-day provision of a high-quality support programme to substance-misusing clients, their families and the community. We’re looking for someone to join our team at Sanctuary Lodge, Halstead, Essex.
Benefits of being a Waking Night Support Worker in the team include:
- Supportive PDP
- Training and development opportunities
- On-site parking
- Blue Light Card – discounts at thousands of retailers
- Employee of the month vouchers (Delegating up to £100 per month)
- Wellness programme (24/7 BUPA counselling support)
- Employee appreciation events
Responsibilities
- Undertake all duties and responsibilities in accordance with company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, and all legal and contractual obligations.
- Oversee and/or conduct effective intake, assessment and discharge interventions.
- Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
- Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached, including substance testing.
- Provide advice, information and support to clients, including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Assist in the transfer of individuals between agencies and services.
- Support clients with prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
Essential criteria
- Good organisational skills and time management.
- Good verbal and written communication skills at all levels.
- Ability to work on own initiative and as part of a team.
- Competent with Word, Outlook and Excel.
- Strong active listening skills.
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.
Recruitment Process
- You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences.
- If successful, you will be asked to attend an interview on site.
- UKAT is disability confident, providing an inclusive and accessible recruitment process.