Waiter / Waitress, The Avon Gorge by Hotel Du Vin, Clifton Village Bristol

Malmaison Hotel Du Vin Holdings Limited; Bristol; On-site; GBP 20,000 - 24,000; Full time

Job summary

A well-known hotel group in Bristol is seeking an enthusiastic Waiter/Waitress to join their team. In this role, you will be the face of the restaurant, serving guests and ensuring a smooth dining experience. This position offers flexible shifts and numerous perks, including discounted accommodation and fully funded apprenticeship programmes. If you're looking to develop your career in hospitality with a reputable brand, this might be the opportunity for you.

Benefits

Discounted staff room rates

Discounted friends and family rates

35% off dining bills

Fully funded apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Previous experience in a similar role preferred.
• Strong customer service orientation.
• Ability to work flexible shifts, including evenings and weekends.

Responsibilities

• Serve food and drinks to guests efficiently.
• Communicate effectively with the kitchen staff.
• Ensure a smooth dining experience for all guests.

Skills

Communication skills

Customer service

Flexibility

Job description

Waiter / Waitress, Hotel du Vin

Rate of Pay / Hours

Contract

Location

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life.

The Avon Gorge Hotel is part of the iconic Hotel Du Vin brand of hotels with Hotel du Vin, guests enjoy relaxed, stylish townhouse hotels and delicious bistro dining at sensible prices. Beautiful bedrooms feature luxuries such as roll-top baths, monsoon showers, fluffy bathrobes, and plentiful bathroom goodies. The wine theme is obvious throughout the hotels, with each bedroom sponsored by, and named after, an eminent wine company. And the walls are hung with hundreds of prints, lithographs and other wine-related memorabilia. In the bistros and bars, we serve classic dishes and drinks in comfortable surroundings, and offer an extensive, eclectic wine selection.

In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.