Waiter, The Brasserie

Maison Estelle; Witney; On-site; GBP 30,000 - 36,000; Full time

Job summary

A renowned hospitality venue in Witney seeks a talented Waiter to join The Brasserie team. Responsibilities include delivering exceptional dining experiences, maintaining high service standards, and effectively engaging with guests. Ideal candidates will possess excellent communication skills and a passion for hospitality. Competitive salary potential of £32,916.96 per annum, including gratuities, along with comprehensive employee perks. Join us for a fulfilling journey where you are valued and celebrated.

Benefits

Biannual company socials

Exclusive staff rates

Birthday Wheel gifting

Stocked colleague spaces

Freshly prepared meals while on shift

Pension and health cash plan

28 days holiday

Recommend-a-friend bonus scheme

Uniform provided and maintained

Qualifications

• Ability to take responsibility and initiative.
• Passionate about hospitality and hosting.
• Enthusiastic and charismatic demeanor.

Responsibilities

• Deliver a welcoming dining experience.
• Serve food and beverages throughout the day.
• Maintain high standards of service and presentation.
• Address guest inquiries and resolve concerns.
• Encourage teammates and enhance guest experience.

Skills

Excellent communication skills

Ability to perform under pressure

Time management skills

Interpersonal skills

Team player

Attention to detail

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.

We are looking for a Waiter to join our dynamic The Brasserie team.

The on target earning potential for this role is £32,916.96 per annum per annum based on a 40 hour contract - comprising a base salary of £26,476.96, plus a qualified estimate of £6,000 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.

Here’s a bit more detail on what we see you doing in this role:

• You’ll be delivering a warm and memorable dining experience for every guest who visits The Brasserie.
• Your main focus will be serving food and beverages throughout the day—covering breakfast, lunch, and dinner services, with a commitment to excellence.
• You’ll take pride in every task, playing an essential role as part of our Food & Beverage team, ensuring that the space is always set up for success.
• Whether addressing guest inquiries with care or resolving any concerns with a positive attitude, you’ll help create a welcoming atmosphere.
• Maintaining the highest standards of service, presentation, and ambiance will be key, particularly during our busy lunch and dinner periods.
• Additionally, your skills in up selling and encouraging your teammates will contribute to enhancing the overall guest experience, ensuring that every interaction is warm, professional, and memorable.

Who we are looking for?

• Ability to perform under pressure and deliver results to deadlines.
• Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Excellent interpersonal, time management and organisational skills.
• Passionate about delivering exceptional guest experience with keen attention to detail.
• A genuine passion for hospitality and hosting.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
• Colleague spaces stocked with food, drinks and locally sourced coffee.
• Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2025, our full-time employees can expect to receive in the range of £6,000 in addition to their annual salary.