Waiter/ess - Ekstedt at The Yard

Hyatt Group; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel in Westminster is seeking a Waiter/Waitress to deliver exceptional service and create memorable dining experiences. You should have a background in premium hospitality and excellent communication skills. Enjoy benefits like complimentary hotel stays, meals, and career development opportunities. Join a diverse and inclusive team where individuality is celebrated.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for friends and family

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered

Headspace membership

Continuous learning and development opportunities

Qualifications

• Previous experience in a similar role within the premium hospitality segment preferred.
• Ability to provide exceptional and memorable dining experiences.

Responsibilities

• Craft memorable dining experiences with prompt service.
• Create a welcoming atmosphere for guests.
• Stay knowledgeable about menu items.

Skills

Excellent communication skills

Interpersonal skills

Anticipating guest needs

Job description

Overview

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Salary £25,396.90 + Service Charge (Up to £600 per month)

About Great Scotland Yard Hotel – The Unbound Collection

Great Scotland Yard Hotel is a one-of-a-kind luxury destination in the heart of Westminster, where historic grandeur meets contemporary sophistication. As part of The Unbound Collection by Hyatt, the hotel offers a uniquely curated experience, exceptional service, and discreet luxury for the most discerning guests.

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

Duties and responsibilities related to the Waiter/ess

• Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention.
• Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
• Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
• Follow departmental standard operating procedures to maintain high service standards.

About you

Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.

Just some of the benefits you will enjoy as a Waiter/Waitress

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\'s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps

Next steps: Apply today for this Waiter/Waitress role and start your journey with Ekstedt at The Yard and Great Scotland Yard Hotel!

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