Void Property Repairs Manager

Think Recruitment; Lincoln; On-site; GBP 49,000; Full time

Job summary

A leading housing association is seeking an experienced Void Property Repairs Manager in Lincolnshire. You will lead a team to ensure efficient property repairs and maintenance, with a strong emphasis on customer service and compliance. Offering a competitive salary of £48,526 per annum plus benefits including a van and pension scheme.

Benefits

Van and fuel card provided

28 days holiday plus bank holidays

Pension scheme with matched contributions

Qualifications

• Experience in property repairs and maintenance management.
• Strong customer-first approach and excellent communication skills.
• Knowledge of HSEQ and regulatory standards is essential.

Responsibilities

• Lead day-to-day delivery of property repairs and maintenance services.
• Manage team performance through coaching and development.
• Ensure compliance and promote sustainability goals.

Skills

Team leadership

Customer service

Performance management

Compliance knowledge

Job description

Overview

Void Property Repairs Manager required to join an industry-leading and highly reputable housing association based in the Lincolnshire region (Louth, Mablethorpe, Alford, Horncastle, Boston and Skegness area).

My client is seeking an experienced and professional Void property repairs manager to lead a team of multi-skilled trades operatives to deliver property repairs and maintenance across the region. You will manage day-to-day operations, drive performance, support the teams’ development and ensure compliance, with a strong focus on customer service.

You will ensure decisions are made with customers’ values at heart and build trust in the quality of the repairs and maintenance service.

Responsibilities

• Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency.
• Champion a customer-first approach, owning service delivery and resolving complaints early.
• Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework.
• Ensure compliance with HSEQ and regulatory standards.
• Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals.
• Collaborate across teams and with contractors to deliver joined-up services.
• Promote sustainability goals and responsible resource use.
• Support change by communicating clearly, building resilience and helping the team adapt.
• Monitor team activity against budgets and KPIs, escalating risks and opportunities to the Localities Operations Manager.

Performance measures include 95% of repairs and voids completed within target; 85% first-time fix rate; 95% customer satisfaction with repairs and estates; high employee engagement and low voluntary turnover; and delivery of improvements, cost-efficiency, and sustainability outcomes.

Salary and Benefits

Salary: £48,526 per annum + Van + Fuel Card

• Van and fuel card provided.
• 28 days holiday plus bank holidays.
• Pension scheme is matched with a minimum contribution of 3% up to 6%, so combined max would be 12%.

How to Apply

Interested? Call Sam Hayes or email. (Phone number removed)

Job Details

• Job Title: Void Property Repairs Manager
• Company: Think Recruitment
• Location: Lincoln, Lincolnshire
• Salary: £48,526 Per annum + Van, Tools, Pension, Out of Hours Rate
• Posted: Aug 29th 2025
• Closes: Sep 29th 2025
• Sector: Construction
• Contract: Permanent
• Hours: Full Time

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