Veterinary Receptionist - Warm Welcome & Smooth Scheduling

Medivet Group; Cuerden; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider in the UK is seeking an organized and client-oriented Veterinary Receptionist. This role involves managing reception duties, processing payments, and ensuring a warm welcome for clients and their pets. Ideal candidates will possess excellent communication skills, client care experience, and the ability to handle tasks in a busy environment. Join a forward-thinking team dedicated to exceptional animal care with competitive benefits and opportunities for growth.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

Access to 24-hour counselling

5 weeks’ annual leave plus Bank Holidays

An additional ‘Day for You’ leave

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience in client-facing roles, especially in a veterinary setting is a plus.
• Ability to handle multiple tasks efficiently.
• Demonstrated calmness under pressure.

Responsibilities

• Manage reception duties and client greetings.
• Handle payments and appointment bookings.
• Update client records and ensure practice is ready for operations.
• Triage emergency appointments as needed.

Skills

Excellent client facing and reception skills

Experience of working as part of a team

Client care skills

Ability to prioritise tasks

Good numeracy skills

Experience in online appointment booking systems

Administration skills and experience

Trustworthy and responsible

Job description

A leading veterinary care provider in the UK is seeking an organized and client-oriented Veterinary Receptionist. This role involves managing reception duties, processing payments, and ensuring a warm welcome for clients and their pets. Ideal candidates will possess excellent communication skills, client care experience, and the ability to handle tasks in a busy environment. Join a forward-thinking team dedicated to exceptional animal care with competitive benefits and opportunities for growth.