Veterinary Receptionist - Part Time

Vets Now; Nottingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pet emergency care provider in Nottingham is seeking a Part-Time Veterinary Receptionist. This role involves serving as the first point of contact for clients, managing administrative tasks, and providing client support. The position offers competitive pay at £12.60 per hour plus numerous benefits, including generous annual leave and a cash health plan.

Benefits

7 weeks pro rata annual leave

Paid birthday off

Cash health plan

CPD allowance pro-rata

Discounted staff pet care

Paid volunteering days

Qualifications

• Experience in customer service is valuable.
• Strong communication skills are essential.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for clients.
• Manage administrative duties accurately.
• Offer support as a liaison between clients and veterinary professionals.

Job description

Part Time Veterinary Receptionist

£12.60ph Plus Benefits

About Vets Now

Vets Now is renowned as the UKs leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Nottingham.

Role Responsibilities

• First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Includes greeting all clients, answering calls, booking appointments, and handling financial transactions.
• Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Provide updates to veterinary staff about patients enroute or clients requiring assistance.
• Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.

Working pattern

• Role 1: Working around 10 hours per week over a mixture of the following shifts: Monday to Friday 18:00–23:00; Saturday 12:00–18:00 or 18:00–23:00; Sunday 08:00–16:00 or 16:00–23:00. Plus a fair share of bank holidays.
• Role 2: Working around 12 hours per week over a mixture of the following shifts: Monday to Friday 18:00–23:00; Saturday 12:00–18:00 or 18:00–23:00; Sunday 08:00–16:00 or 16:00–23:00. Plus a fair share of bank holidays.

Why Join Us?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You reward gateway giving discounts and cashback with 100s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.

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