Veterinary Front Desk & Pet Care Coordinator

Medivet Group; Wimbledon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider in Wimbledon is looking for a dedicated professional to deliver exceptional client service and manage reception tasks. You will welcome clients, handle payments, and manage appointments while providing a calm and caring atmosphere for pets and their owners. Strong client-facing skills and the ability to handle a variety of tasks is essential. Join a compassionate team that values every interaction and aims to make a difference in veterinary care.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

Access to 24-hour counselling

5 weeks’ annual leave plus Bank Holidays

An additional ‘Day for You’

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products and services

Qualifications

• Organised and friendly, essential for client interactions.
• Prioritise tasks and manage personal workload effectively.
• Trustworthy and responsible in handling payments.

Responsibilities

• Ensure the practice is prepared for opening and closing.
• Manage emergency appointments and schedule effectively.
• Perform reception duties and update client records.

Skills

Excellent client facing and reception skills

Ability to remain calm under pressure

Good numeracy skills

Experience in using online appointment booking systems

Job description

A leading veterinary care provider in Wimbledon is looking for a dedicated professional to deliver exceptional client service and manage reception tasks. You will welcome clients, handle payments, and manage appointments while providing a calm and caring atmosphere for pets and their owners. Strong client-facing skills and the ability to handle a variety of tasks is essential. Join a compassionate team that values every interaction and aims to make a difference in veterinary care.