Veterinary Care Assistant / Client Care Advisor

Vets for Pets; Chippenham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading veterinary practice in Chippenham is seeking a part-time Veterinary Care Assistant / Client Care Advisor. Responsibilities include supporting clinical care and providing excellent customer service. Ideal for someone with experience in animal handling and strong communication skills. Benefits include discounts, career development opportunities, and holiday allowance.

Benefits

20% discount at Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension

Holiday allowance

Qualifications

• Empathetic and passionate about the veterinary industry.
• Compassionate about animal care.
• Previous experience in a similar role preferred.

Responsibilities

• Support clinical care of animals.
• Assist in non-clinical duties.
• Ensure smooth running of the practice.

Skills

Animal care skills

Communication skills

Customer service skills

Job description

Overview

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant / Client Care Advisor to join our Chippenham Vets for Pets practice!

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

VCA responsibilities will involve supporting with clinical care of animals, so a high standard of animal care skills and experience are required.

CCA duties will include assisting all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This is a Part Time position working 3 days per week with 1 in 4 Saturdays.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

Attributes / Qualifications

The attributes required:

• Our new colleague will be empathetic, passionate about the industry and will be compassionate about animal care; someone who strives to deliver the very best service for our animals and clients, every single time.
• The role involves animal handling and predominantly supporting the veterinary team in all aspects of clinical practice, therefore we are ideally looking for candidates with previous experience.
• There will be significant reception and front of house responsibility with the role therefore you will also need to have strong communication and customer service skills.

Benefits

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Location

SN14 6RZ

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!