Vending Machine Field Service Engineer (Multiple Vacancies)

Smart Search Technical Ltd; City Of London; Hybrid; GBP 30,000; Full time

Job summary

A leading independent provider of vending services in the UK is looking for a Field Service Engineer to join their team. You will carry out installation, maintenance, and repair of a modern fleet of vending machines. The role requires a strong technical background and excellent customer service skills, with a competitive salary of £30,000 plus benefits including a company vehicle and training on required software.

Benefits

Company vehicle

Mobile phone

Specialised training

Qualifications

• Proven experience as a Vending Machine Engineer is essential.
• Valid UK driving licence required.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct scheduled maintenance and servicing of vending machines.
• Diagnose and repair faults in the field.
• Install new vending machines at client sites.

Skills

Vending Machine Engineering experience

Technical aptitude for mechanical and electrical systems

Troubleshooting and problem-solving skills

Territory management

Communication and customer service skills

Tools

Vendmanager software

Job description

Overview

Vending Machine Field Service Engineer (Multiple Vacancies)

Location: Watford/West Herts area (M1) or Central/East Herts area (A1-A10 corridor). Covering: Watford/West Herts Role: West Herts, Bucks, North West London, and Central London; Central/East Herts Role: Central/East Herts, Central London, East London, and Essex. Salary: £30,000 per annum (based on experience).

The Opportunity

A fantastic opportunity has arisen for several highly organised and experienced Vending Machine Field Service Engineers. Our client is a leading independent provider of bespoke vending and refreshment solutions, offering over 40 years of industry expertise. They are seeking dedicated professionals to join their field service team, responsible for the installation, maintenance, and repair of a modern fleet of vending machines across multiple key territories. This is a chance to join a reputable company with a commitment to quality and customer service.

The Role

As a Field Service Engineer, you will be responsible for providing high-quality technical support to our client\'s customer base. You will be the face of the company, ensuring machines are functioning efficiently, are well-maintained, and consistently deliver a high-quality service within your assigned territory.

Key Responsibilities

• Conducting scheduled maintenance and servicing of a variety of vending machines (covering hot drinks, snacks, and fresh food).
• Diagnosing and repairing faults in the field, including technical, mechanical, and electrical issues.
• Installing new vending machines and associated equipment at client sites.
• Providing excellent customer service and technical support to clients.
• Managing and organising van stock to ensure effective and timely repairs.
• Using the Vendmanager software system for logging jobs and maintaining service records (training provided).
• Managing a set territory efficiently, planning daily travel and ensuring timely call-out responses.
• Upholding the highest standards of hygiene and safety during all maintenance and repair tasks.

Skills & Qualifications

• Proven, direct experience as a Vending Machine Engineer is essential.
• A strong technical aptitude for mechanical and electrical systems.
• Excellent troubleshooting and problem-solving skills.
• Proficiency in managing a territory and planning daily routes.
• Experience with Vendmanager software is an advantage, but not essential as training will be provided.
• A valid UK driving licence is required.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

What\'s On Offer

• A competitive annual salary of £30,000, based on your level of experience.
• Company vehicle, mobile phone, and tools provided.
• Specialised training on Vendmanager software and technical aspects of new equipment.
• A stable, full-time position with a start date targeted for late September/early October.
• The chance to join a well-established company with a proud reputation for quality.

About Smart Search Technical

Smart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.

By applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent