UX Researcher

Leo Technology Limited; Greater London; Hybrid; GBP 52,000 - 62,000; Full time

Job summary

A digital agency specializing in healthcare is seeking a UX Researcher to join their design team. You will focus on user research and strategic insights, driving design directions based on user needs and business objectives. The position requires hands-on research with healthcare professionals and patients, supporting the core design process. This hybrid role allows for flexibility, with occasional office visits in London or Brighton. The agency emphasizes growth, offering competitive compensation up to £62,000 annually.

Qualifications

• Experience in running user studies with healthcare professionals and patients.
• Ability to translate user insights into actionable design strategies.
• Strong curiosity and questioning mindset.

Responsibilities

• Conduct user research to inform product and design decisions.
• Collaborate with product and design teams to translate insights.
• Generate billable revenue through research activities.

Skills

User research

Strategic thinking

Communication

Analytical skills

Job description

The Job:

• Job Title: UX Researcher
• Industry: Digital Agency - Healthcare & Pharma Sector
• Working Set-Up: Hybrid working set-up (office visits - London or Brighton - 1-2 times per month)
• Salary - Up to £62,000 p/a
• Interview process: 3 stages

The Role:

One of our key clients, a rapidly scaling Healthcare and Pharma focused Digital Agency, are looking to make an important hire within their design team. Due to organic growth, they're now looking to onboard a hybrid UX Strategist and Researcher!

For this role, we're looking for someone whose interested in combining hands-on user research with more strategic thinking. You'll be someone who is curious and isn't afraid to ask questions, setting yourself up to dig far beneath the surface of user behavior. The core focus of this role will be bringing together user needs, business objectives, and clinical realities to guide experience strategy across core client accounts.

This role is well suited to someone who is confident and self sufficient in the running of studies with patients and HCPs. You'll also be responsible for translating insights into clear direction for the product and design teams. This position is cross-functional and you'll be part of a growing team - You will be expected to generate 75% of your time as billable revenue for the department.