UX Design Manager

Ford Motor Company; Essex; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading automotive company is seeking a UX Manager in Dunton, Essex, to lead user experience design in a cross-functional team. The ideal candidate has over 5 years of experience in product design leadership and a strong portfolio. This role offers an opportunity to create customer-centric experiences and requires attending the office 4 days a week. A commitment to diversity and equality of opportunity is essential.

Qualifications

• 5+ years of experience leading highly effective product design teams.
• Solid portfolio demonstrating leadership skills and abilities.
• Hands-on experience in research and design techniques.

Responsibilities

• Form the foundation for user experience design in a cross-functional team.
• Deliver customer-centric experiences that engage and delight customers.
• Facilitate group collaboration workshops to ensure strategic alignment.

Skills

Product design leadership

Collaborative team experience

User experience design

Verbal and written presentation skills

Education

Bachelor’s degree in user experience or related field

Master’s degree in user experience or related field

Job description

Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering together a team of world-class strategists, innovators, creators, and technicians and searching for a UX Manager, who will help form the foundation for user experience design working in a cross‑functional team to deliver customer‑centric experiences that engage and delight our customers.

The minimum requirements we seek :

• Bachelor’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design‑related degree
• 5+ years of experience leading highly effective product design teams
• 5+ years working on highly collaborative teams, or other multidisciplinary teams
• A solid portfolio demonstrating leadership skills and abilities

Our preferred requirements :

• Master’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related‑degree
• Strong verbal, written and visual presentation skills
• Hands‑on experience in research and design techniques including qualitative and quantitative methodologies
• Experience in designing and / or facilitating group collaboration workshops to ensure strategic alignment
• Experience in evangelising and explaining to others in the organisation about UX processes, methods, and benefits
• Knowledge and experience in hands‑on user experience design, user journey mapping, workflow analysis and requirements gathering
• Experience partnering with both engineering and product teams
• Experience using design thinking principles or methods in a formal, in‑person setting.
• Design operations experience a plus
• Deployed AI solutions to improve the output, quality and / or efficiency of a Design team
• Passionate about the automotive and transportation industry

Additional Information :

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability

This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.

As part of our pre‑employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.

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