User-Centred Content Designer (Hybrid)

UK Home Office; Liverpool; Hybrid; GBP 46,000 - 51,000; Full time

Job summary

A government department is seeking a Content Designer to enhance user-centred services. The role involves shaping systems and delivering inclusive content. Candidates should possess strong skills in prototyping, content design, and evidence-based methodologies. You will be part of a vibrant community focused on improving digital experiences, with benefits including a civil service pension and flexible working options. Join us in making meaningful change in public service.

Benefits

Civil service pension with high employer contribution

In-year reward scheme

Flexible working options

25 days annual leave

Paid parental leave

Qualifications

• Experience in creating product, service or policy concepts and prototypes.
• Skilled in writing and editing content for a non-specialist audience.
• Ability to use analytics and research for content decisions.

Responsibilities

• Shape customer relationship management systems using Microsoft Dynamics.
• Participate in a user-centred design community.
• Deliver accessible, inclusive services.

Skills

Prototyping and concept creation

Content design

Evidence-based design

Accessibility and inclusion

Collaboration

Communicate, persuade and advocate

Job description

A government department is seeking a Content Designer to enhance user-centred services. The role involves shaping systems and delivering inclusive content. Candidates should possess strong skills in prototyping, content design, and evidence-based methodologies. You will be part of a vibrant community focused on improving digital experiences, with benefits including a civil service pension and flexible working options. Join us in making meaningful change in public service.