Urology - Rota Assistant

North Bristol NHS Trust; Bristol; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in the UK seeks a proactive Rota Assistant to manage clinical scheduling within its large Urology department. The successful candidate will coordinate the rota for medical personnel, ensuring coverage for shifts and clinics. Key attributes include strong organisational skills, attention to detail, and the ability to thrive under pressure. With a commitment to diverse hiring, this role offers the chance to work in a supportive environment, playing a critical part in patient care.

Qualifications

• Experience in an administrative role (NHS experience is desirable but not essential).
• Ability to work under pressure while maintaining professionalism.
• Experience working in a team demonstrating customer care skills.

Responsibilities

• Prepare and maintain the clinical rota efficiently.
• Ensure appropriate cover for all clinical areas including on-call shifts.
• Liaise with staff to resolve rota gaps and distribute the rota timely.

Skills

Organisational skills

Attention to detail

Communication skills

Ability to manage competing demands

Education

Good general education including GCSE in Maths or English

Advanced keyboard and computer skills (Microsoft Office)

Job description

We are looking for a proactive and highly organised Rota Assistant to join our Urology service at North Bristol NHS Trust. This is a key administrative role within a large and busy clinical department, supporting the delivery of safe and effective patient care.

Reporting to the Rota Coordinator, the successful candidate will help manage the day-to-day coordination of the clinical rota for approximately 30 consultants, 20 registrars, and 10 junior doctors and 20 nursing staff across two hospital sites - Southmead Hospital and Weston General Hospital. The rota covers on-call commitments, theatre sessions, and outpatient clinics, and plays a critical role in ensuring we maintain the appropriate staffing levels across all service areas.

What We're Looking For:

• A well‑organised individual with excellent attention to detail
• Strong communication and interpersonal skills
• The ability to manage competing demands and remain calm under pressure
• Previous experience in an administrative role (rota or NHS experience is desirable but not essential)
• Confidence in using computer systems (full training provided)

This is a great opportunity to be part of a supportive and friendly team within one of the largest Urology departments in the region. If you enjoy working in a fast‑paced environment where your organisational skills can make a real difference, we would love to hear from you.

Main duties of the job

Main Responsibilities Include:

• Assisting in the preparation, maintenance and regular updating of the clinical rota
• Ensuring appropriate cover for all clinical areas including on-call shifts, theatres, and clinics
• Managing leave requests (annual, study, sickness) in accordance with departmental guidelines
• Liaising with medical staff, service managers and clinical leads to address and resolve rota gaps
• Distributing the rota to relevant teams in a timely and clear manner
• Supporting the department to remain compliant with junior doctor safe working hours and contractual requirements
• Providing general administrative support to the rota function as needed

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award‑winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Job responsibilities

We are looking for a proactive and highly organised Rota Assistant to join our Urology service at North Bristol NHS Trust. This is a key administrative role within a large and busy clinical department, supporting the delivery of safe and effective patient care.

Reporting to the Rota Coordinator, the successful candidate will help manage the day-to-day coordination of the clinical rota for approximately 30 consultants, 20 registrars, and 10 junior doctors and 20 nursing staff across two hospital sites - Southmead Hospital and Weston General Hospital. The rota covers on‑call commitments, theatre sessions, and outpatient clinics, and plays a critical role in ensuring we maintain the appropriate staffing levels across all service areas.

What Were Looking For:

• A well‑organised individual with excellent attention to detail
• Strong communication and interpersonal skills
• The ability to manage competing demands and remain calm under pressure
• Previous experience in an administrative role (rota or NHS experience is desirable but not essential)
• Confidence in using computer systems (full training provided)

This is a great opportunity to be part of a supportive and friendly team within one of the largest Urology departments in the region. If you enjoy working in a fast‑paced environment where your organisational skills can make a real difference, we would love to hear from you.

Person Specification

Education/Training

• Good general education including GSCE in Maths or English (or equivalent)
• Advanced keyboard and computer skills (Microsoft office)

Work Experience

• Experience working in a team, ability to demonstrate customer care skills, excellent written/verbal communication skills, ability to work under pressure
• Ability to work using own initiative with excellent organisational skills and meticulous attention to detail, ability to exercise judgement and take responsibility for actions

Personal Attributes

• Able to work flexible to meet the needs of the service, ability to act under direction from senior members of the team, ability to be calm and professional when working under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearPer annum, pro rata