Underwriting Operations Analyst

Convex; City Of London; On-site; GBP 35,000; Full time

Job summary

A leading insurance company is seeking an Operations Analyst to join their Underwriting Operations team in London. This role focuses on process improvement, data analysis, and stakeholder engagement to enhance operational efficiency. Candidates should possess strong problem-solving, communication, and teamwork skills. Competitive benefits include annual performance bonuses, generous leave policies, and support for professional qualifications.

Benefits

Annual Performance Bonus

30 days Annual Leave

3 days of Volunteer Leave each year

Birthday Leave

£1,300 for learning & wellbeing

10% Employer Pension Contribution

Private Health Insurance

Support for Professional Qualifications

Qualifications

• Ability to evaluate evidence and make sound judgments.
• Clear and professional communication in writing and presentations.
• Effectively contributing to team goals.
• Taking responsibility and motivating others.
• Thriving in dynamic environments.

Responsibilities

• Review existing processes and identify opportunities for improvement.
• Establish new processes due to changes or new technologies.
• Draft procedural and process documentation.
• Support on various projects within the team.
• Analyze data and develop productivity reports.

Skills

Critical thinking and problem-solving

Communication skills

Collaboration and teamwork

Leadership and initiative

Adaptability and resilience

Digital literacy

Time management and organisation

Job description

Underwriting Operations Analyst

Application Deadline: 18 January 2026

Department: Graduate & School Leaver Programme

Employment Type: Permanent

Location: London, UK

Compensation: £35,000 / year

Description

Convex is looking to find a talented Operations Analyst to join the Underwriting Operations function to help to drive our ambition for Operational Excellence, strong execution and delivering high quality outcomes with a market leading low expense ratio.

Underwriting Operations drives efficiency, consistency and control across the underwriting lifecycle. By optimising processes and maintaining data integrity, the team ensures underwriters have the systems, data, governance and administrative support they need to manage their risks efficiently and accurately.

The role available within Underwriting Operations will have exposure across different areas of Operations but will be aligned to the Technical Operations Team (Underwriting Support).

As you develop into the role, some of the key tasks may include...

• Reviewing existing processes, identifying opportunities to streamline across lines of business and introducing process improvements aimed at increasing quality and efficiency.
• Establishing new processes resulting from business change or introduction of new technologies.
• Drafting procedural and process documentation.
• Supporting on various projects within the wider team.
• Analysing data and developing reports for monitoring productivity, measuring performance of a service/process or identifying data inaccuracies.
• Improving the efficiency and effectiveness of the underwriting support through optimisation of process design, governance, technology and outsourcing.
• Engaging with key stakeholders in Underwriting, Finance, Operations and our key outsourcing partners.
• Helping to identify knowledge gaps, training opportunities and design appropriate tools to improve technical knowledge and awareness of operational processes.

Skills Knowledge and Expertise

• Critical thinking and problem‑solving – evaluating evidence and making sound judgments.
• Communication skills – clear and professional writing, presentation, and teamwork communication.
• Collaboration and teamwork – contributing effectively to group objectives.
• Leadership and initiative – taking responsibility and motivating others.
• Adaptability and resilience – thriving in dynamic or challenging environments.
• Digital literacy – using digital tools, data, and platforms effectively and ethically.
• Time management and organisation – balancing multiple priorities efficiently.

Benefits

When you join us, you're not just accepting a job—you're securing a future. We know that top talent demands more than a standard salary, which is why we've designed an exciting benefits package. Some of the favourites for previous graduates and school leavers include:

• Annual Performance Bonus
• 30 days Annual Leave
• 3 days of Volunteer Leave each year
• Birthday Leave
• £1,300 to spend on learning & wellbeing
• 10% Employer Pension Contribution
• Private Health Insurance Medical & Dental Cover
• Full Support for Professional Qualifications (IFoA, CII, CFA, etc…)