UK Facilities Management Lead

CBRE; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global property management leader seeks a UK Facilities Management Lead in London. Responsible for overseeing operational and financial activities for properties, the role demands strong leadership skills and the ability to manage complex information. Candidates should have a Bachelor's Degree preferred and relevant experience along with proficiency in Microsoft Office. Join us to thrive in a dynamic environment that values integrity and collaboration.

Qualifications

• 3-5 years of relevant experience required, with a degree preferred.
• Ability to handle sensitive and complicated information.
• Demonstrated leadership skills impacting quality and efficiency.

Responsibilities

• Supervise the team for operational and financial activities.
• Coordinate and manage daily activities and performance evaluations.
• Respond to escalated tenant needs and issues.
• Lead budget development and control for operating expenses.
• Prepare legal notices and ensure timely rent payments.

Skills

Leadership skills

Organizational skills

In-depth knowledge of Microsoft Office

Guidance in complex information

Education

Bachelor's Degree preferred

Job description

UK Facilities Management Lead

Location: London - England - United Kingdom of Great Britain and Northern Ireland

About the Role

As a CBRE Property Management Manager, you will be responsible for supervising the team responsible for all operational and financial activities of a single property or small portfolio of properties.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Respond to escalated tenant needs and issues.

• Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports.

• Develop and control annual budgets for operating and capital expenses. Forecast management plans and prepare monthly performance reports, explaining variances.

• Help create programs that will assist the property with emergency recoveries.

• Prepare all required legal notices for approval.

• Review tenant rent and common area maintenance recovery charges to ensure payment is on time.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

About Us

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE, Inc. is an Equal Opportunity and affirmi...