UK Country Manager, K4B

Kayak; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading travel technology company is seeking a Country Manager for KAYAK for Business in the UK. The role involves leading a customer-facing team and managing client relations. Candidates should have experience in business development and strong communication skills. This position is ideal for those looking to make a significant impact in a growing sector, offering flexibility and various employee perks.

Benefits

Work from anywhere for up to 20 days per year

Paid parental leave

Generous paid vacation

Company-paid therapy sessions

Focus on mental health and well-being

Leadership development

Free lunch 2 days per week

Discounted gym membership

Employee Assistance Program

Qualifications

• Experience in sales or account management within the UK corporate travel market.
• Ability to manage and grow client relationships.
• Familiarity with data-driven decision making.

Responsibilities

• Lead and coach a customer-facing team.
• Build and manage a portfolio of clients.
• Use data to drive revenue and enhance user experience.

Skills

Business development

Client relationship management

Problem-solving skills

Communication skills

Data analysis

Multi-priority management

Tools

Excel

Presentation software

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

KAYAK is looking for a motivated Country Manager to lead KAYAK for Business (K4B)'s presence in the United Kingdom. This role reports to the Senior Director, K4B, and will own local efforts to win and support clients. You will also work with global K4B leads across account management, marketing, supplier relations, PR, product and business development.

This role is ideally based in our London office; other locations in the UK may be considered.

In this role you will:

• Lead and coach a local customer-facing team to meet and exceed goals
• Identify opportunities, measure product performance, and help shape strategy
• Build, grow and manage a portfolio of Enterprise and SMB clients
• Manage and develop sales and account teams and coordinate with marketing, PR, product, finance, legal and supplier relations
• Use data to improve customer outcomes, drive revenue and enhance user experience
• Build strong working relationships across KAYAK for Business teams
• Monitor competitors and identify gaps to inform local plans

Please apply if you have:

• Experience in business development, sales or account management within the UK corporate travel market, or equivalent experience in related sectors (e.g., travel tech, corporate travel agencies, online booking tools)
• Demonstrated ability to win and grow client relationships and manage multi-faceted accounts
• Strong problem-solving and communication skills
• Experience working with cross-border or global teams
• Comfortable managing multiple priorities in a fast-moving environment
• Familiarity with using data and reports to inform decisions
• Proficiency in common office tools (examples: Excel, presentation software); specific tool expertise is a plus
• Travel required, mostly domestic and some international as well

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• No meeting Fridays
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 5 weeks paid vacation
• Private health & dental insurance
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Bike2Work
• Season ticket loan
• Social events & Thursday happy hours
• Free lunch 2 days per week

Inclusion

At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.

Need any adjustments for the interview, application or on the job? No problem - just give us a heads-up. We've got you.