UK Claims Operations Lead (Hybrid) - 25% Bonus

Aston Charles; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Manchester is seeking a UK Claims Operations Manager to lead a multidisciplinary team, enhance claims service quality, and implement operational changes. The ideal candidate will have prior experience in insurance claims operations, strong problem-solving abilities, and a focus on process improvement. This position offers an attractive salary with a 25% bonus and the flexibility to work from home.

Benefits

Attractive salary

25% bonus

Flexible working options

Qualifications

• Experience in overseeing and implementing operational change.
• Managing technical specialists and engaging with stakeholders.
• Commitment to change and process improvement.

Responsibilities

• Lead the Claims Administration Support Team.
• Drive continuous improvement within the claims operation.
• Support Claims Leadership Team on ad-hoc projects.

Skills

Experience in insurance claims operations

Ability to manage technical specialists

Strong problem-solving skills

Focus on systems and processes

Job description

A leading insurance firm in Manchester is seeking a UK Claims Operations Manager to lead a multidisciplinary team, enhance claims service quality, and implement operational changes. The ideal candidate will have prior experience in insurance claims operations, strong problem-solving abilities, and a focus on process improvement. This position offers an attractive salary with a 25% bonus and the flexibility to work from home.