Trust IT Technician

Shireland Collegiate Academy Trust; Smethwick; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading educational institution in the UK is seeking a Trust IT Technician to join their IT Support Team. The successful candidate will provide technical support across multiple schools. Key responsibilities include hardware repairs, software installations, and troubleshooting technical issues. Candidates should have at least two years of IT experience and a strong understanding of essential IT tools. The role offers excellent career development opportunities and a supportive environment.

Benefits

Opportunities to enhance skills

Excellent career development

Supportive working environment

Qualifications

• Minimum of two years’ experience in the IT sector.
• Flexible customer-focused approach to work.
• Ability to travel and transfer equipment between schools.

Responsibilities

• Provide technical support and expertise across schools.
• Repair hardware and install software.
• Troubleshoot computer issues and security.

Skills

Hardware repairs of laptops / tablets

Installation of Microsoft Windows

Good understanding of Office 365

Setup of computer hardware, software and systems

Computer troubleshooting

Knowledge of computer security

Basic Microsoft Azure Active Directory knowledge

Job description

Overview

POST: Trust IT Technician

LOCATION: Schools across the Trust

GRADE: Band D SCP 9-17

SALARY: £27,255 - £31,022 per annum

HOURS: 37 hours per week, 52 weeks

An outstanding opportunity has arisen for a talented individual with an inquisitive nature and excellent attention to detail to join our IT Support Team working across our schools based in the Black Country. We are seeking a highly skilled and experienced ICT Technician to provide technical support and expertise across our Trust.

Applicants should ideally have a minimum of at least two years’ experience in the IT sector.

A sound working knowledge and understanding of:

• Hardware repairs of laptops / tablets
• Installation of Microsoft Windows on standalone devices and networked PC’s
• Good understanding of Office 365 - Outlook, OneDrive for Business, Exchange, Teams and Sharepoint Online
• Installation of Microsoft Office Suite
• Setup of computer hardware, software and systems
• Setup of network printers, installation of software locally & through package allocation
• Computer troubleshooting from diagnostics to backup of data to upgrade or rebuild
• Computer viruses and security
• Basic Microsoft Azure Active Directory, users and permissions knowledge

Applicants must have a flexible customer-focused approach to their work and be able to travel and transfer equipment between schools as and when required.

About Shireland Collegiate Academy Trust

Shireland Collegiate Academy Trust is an established Multi-Academy Trust of primary and secondary academies across the West Midlands. Our reputation is built on our core values of innovation, collaboration and inspiring individuals within our care. We want every single person that comes through the doors of one of our academies to leave having grown as an individual, in terms of their skill set and their respect for others. We believe that every person who passes through our doors deserves the very best that we can offer. Everyone who works with and for the Shireland Collegiate Academy Trust does so because they believe in children and want their futures to be happy and successful.

We can offer

• Opportunities across our MAT to enhance skills and experience
• Excellent career development opportunities
• Exceptional CPD provision
• a supportive working environment and team ethos

We pride ourselves on being an employer of choice where all staff can thrive. We believe that supporting our staff both personally and professionally allows them to give their very best to our students. Our aim is to foster a working culture that recognises and reflects the importance of good mental health and wellbeing and provides effective support when colleagues need it.

Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect our entire staff to share this commitment. All post-holders will be required to have an Enhanced Disclosure from the Disclosure and Barring Service (DBS), including a Children’s Barred List check for post carrying out a regulated activity.

Closing Date: 28th September 2025.