Travel Money Sales Associate — Customer Focused

eurochange; Norwich; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading foreign exchange provider seeks a Retail Sales Assistant in Norwich. You will provide exceptional customer service, helping clients with their travel needs while ensuring compliance with regulations. Responsibilities include engaging with customers, processing transactions, and maintaining a welcoming bureau. This role requires at least 1 year of retail experience and a friendly, positive attitude. Flexible shifts including weekends are expected. Join us to contribute to making foreign exchange better, simpler, and more convenient for every customer.

Benefits

28 days holiday including bank holidays

Colleague Rate on Travel Money

Access to Retail Incentive & Bonus Schemes

Free 24/7 Virtual GP service

Cycle to Work Scheme

Employee Assistance Programme

Wagestream for flexible pay

Recognition Awards

Qualifications

• At least 1 year of experience in retail sales, cash handling, and customer service.
• Confident, friendly, and positive attitude.
• Strong communication skills and ability to build rapport.

Responsibilities

• Deliver outstanding service to turn first-time customers into loyal fans.
• Engage in conversational selling to match products to customers’ needs.
• Accurately process transactions ensuring full compliance with regulations.

Skills

Customer service

Cash handling

Retail sales

Communication

Attention to detail

Selling

Job description

A leading foreign exchange provider seeks a Retail Sales Assistant in Norwich. You will provide exceptional customer service, helping clients with their travel needs while ensuring compliance with regulations. Responsibilities include engaging with customers, processing transactions, and maintaining a welcoming bureau. This role requires at least 1 year of retail experience and a friendly, positive attitude. Flexible shifts including weekends are expected. Join us to contribute to making foreign exchange better, simpler, and more convenient for every customer.