Travel Consultant - French speaking

Ten Lifestyle Group; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading luxury concierge service in the UK seeks a French-Speaking Luxury Travel Consultant. This role involves advising premium clients in both French and English while creating tailored travel experiences. The ideal candidate has a strong background in the travel industry, excellent language proficiency, and a passion for luxury travel. The position offers hybrid working options and competitive benefits including paid time off and employee discounts.

Benefits

Competitive salary and performance-based bonus

Paid time off for volunteering

Paid sabbaticals after 5 years of service

Employee discounts on travel and entertainment

Flexibility for remote working holidays

Qualifications

• Fluent in professional French and English (C2 level).
• Ability to speak an additional language (German or Italian) is a plus.
• Several years of experience in the travel industry.
• Knowledge of global destinations.

Responsibilities

• Advising premium cardholders by phone and email in French and English.
• Handling customer inquiries from quote preparation to billing.
• Making reservations with airlines, hotels, and travel agencies.
• Creating tailored offers and travel itineraries.
• Selling special promotions and exclusive offers.

Skills

Excellent language skills in French

Excellent language skills in English

Service-oriented attitude

Strong communication skills

Ability to work under pressure

Passion for travel and luxury lifestyle

Education

Tertiary qualification in tourism

Tools

GDS knowledge (preferably Amadeus)

Job description

French‑Speaking Luxury Travel Consultant – UK

To strengthen our team in the UK, we are looking for a French‑speaking Luxury Travel Consultant.

Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor‑made journeys that meet the highest standards.

In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.

Responsibilities

• Advising our clients – premium cardholders – by phone and email in both French and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines, hotels, and travel agencies
• Creating tailored offers, travel documents, and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

Requirements

• You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)
• Ability to speak an additional language such as German or Italian is an advantage
• Have completed tertiary qualification or equivalent training, ideally in the field of tourism
• Have several years of professional experience in the travel industry, a tour operator or in a travel agency
• Have GDS knowledge (preferably Amadeus)
• Have excellent destination knowledge across key global regions
• Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
• Are service‑oriented, flexible and able to work under pressure
• Have a positive attitude and identify with Ten Group values
• Have strong communication skills
• Value exceptional service and live by this motto
• Are available on a full‑time basis (40 hrs per week)
• Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday

Hybrid / Home Office Option

Located in United Kingdom. If you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement – at least 2 days a week in the office. A secure home office at your confirmed address, free from background noise or other distractions, is required. Minimum internet speeds will be verified during the recruitment process.

Benefits

• Competitive Salary: Based on experience, plus a performance‑based bonus.
• Hybrid Working: Combine working from home and the office. If you don’t live near one of our offices, we offer fully remote working options too.
• Paid Time Off: Enjoy a competitive paid time‑off package, including one paid day each year to volunteer for a cause that matters to you.
• Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave.
• Ten Loyalty Rewards: Program includes bonuses and gifts for being part of Ten.
• Remote Working Holidays: Opportunities to travel and work.
• Employee Discounts: Access to great travel and entertainment discounts, just like our clients’ members enjoy.
• Be part of our global, dynamic, inclusive team with diversity at its core.

Who We Are

Ten Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High‑Net‑Worth (HNW) and Ultra‑High‑Net‑Worth (UHNW) clients with their leisure travel requests.

At Ten, our goal is simple: to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, technology‑enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.