Travel Consultant

Travel Trade Recruitment Limited; Glasgow; On-site; GBP 24,000 - 25,000; Full time

Job summary

A prominent travel agency in Glasgow is seeking a dedicated Travel Consultant to provide exceptional service to customers. You will handle face-to-face interactions and phone inquiries, quoting diverse holiday options and converting them into bookings. The ideal candidate will have experience in travel or hospitality and be sales-driven, while also benefiting from a competitive salary, commissions, and attractive perks like holiday discounts. This role promises opportunities for career development and flexibility in working hours.

Benefits

Competitive salary with commissions

Incentive schemes like shopping vouchers

Generous staff holiday discounts

Up to 34 days annual leave

Pension plan and life assurance

Career development opportunities

Qualifications

• Previous experience as a travel agent or similar roles.
• Target-driven with a commitment to a travel career.
• Strong interpersonal skills and passion for people.

Responsibilities

• Provide excellent customer service in a retail travel environment.
• Quote a diverse range of holidays and convert quotes to bookings.
• Maintain knowledge of destinations and products.

Skills

Customer service

Sales-driven

Travel industry knowledge

Job description

Job Overview

Role: Travel Consultant

Location: Glasgow, Lanarkshire

Salary: Competitive DOE + great benefits & commissions. Expected salary: £24,000–£25,000 per annum plus commissions and benefits.

Job Description

• Work in a retail travel store, dealing with customers face‑to‑face and over the phone, offering excellent customer service.
• Quote a wide range of holidays from packages to tailor‑made to suit customers’ needs.
• Convert quotes into confirmed bookings and work to exceed sales targets.
• Keep product and brand knowledge up to date with in‑depth knowledge of company destinations.
• Work hours vary by branch, typically Monday–Sunday daytime hours; weekends and evenings may be on a rota basis.
• Lead with exceptional customer service and demonstrate passion for people.

Experience Required

• Previous experience as a travel agent, or in related travel/hospitality roles such as cabin crew, hotel reservations, airport check‑in.
• Target‑driven sales experience, or a strong commitment to a travel industry career.
• Experience travelling extensively is a plus.

Package & Benefits

• Competitive basic salary with commissions and bonuses.
• Incentive schemes including shopping vouchers and free flights.
• Generous staff & family holiday discounts.
• Up to 34 days annual leave, pension plan and life assurance.
• Additional benefits such as discounts with high‑street retailers.
• Strong focus on career development and long‑term growth.

Application

To apply, email your CV or call Nichola on the provided phone number.