Transport Planner

Heathrow Personnel; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in the UK is looking for a proactive Transport Planner to join their operations team. The successful candidate will be responsible for coordinating daily collections and deliveries across a fleet of specialist trucks while ensuring efficient routing and minimal wait times for clients. They will also manage communication between collection points and technicians, prioritise transport requests, and monitor third-party carriers. This role demands someone who can solve problems and maintain high standards of client care.

Responsibilities

• Coordinate and schedule daily collections and deliveries across a fleet of four specialist trucks.
• Communicate with collection and delivery points to confirm schedules.
• Serve as the central link between client-facing coordinators and technician-drivers.
• Collaborate closely with the Head of Storage & Technicians.
• Allocate shipments to trusted third-party carriers and monitor progress.

Job description

Overview

Transport Planner

We are partnering with a highly respected provider to recruit an organised, proactive Transport Planner to join their growing operations team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance precision with client care.

Responsibilities

• Coordinate and schedule daily collections and deliveries across a fleet of four specialist trucks, ensuring efficient routing and minimal client wait times.
• Communicate with collection and delivery points via phone and email to confirm schedules and manage expectations.
• Serve as the central link between client-facing coordinators and technician-drivers, ensuring clear, timely information flow.
• Collaborate closely with the Head of Storage & Technicians to prioritise requests, manage last-minute changes, and respond to urgent transport needs.
• Allocate shipments to trusted third-party carriers where required, monitoring their progress to maintain service standards.

Track all ongoing routes, anticipate potential delays, resolve issues, and proactively update internal...