Training Administrator (Public courses)

TOPRA; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading organization in regulatory affairs is seeking a Training Administrator (Public Courses) based in London. This role involves administrative and logistical support for public training courses, managing delegate inquiries, and coordinating course logistics. The successful candidate will need to be organised and detail-oriented, possessing strong customer service skills and an interest in training administration. This position offers a hybrid working model and the opportunity to contribute to impactful training experiences.

Qualifications

• Strong customer service skills are essential for managing delegate inquiries.
• Experience with logistical coordination is beneficial.
• An interest in training or events administration is preferred.

Responsibilities

• Provide administrative support for public training courses.
• Manage delegate inquiries, registrations, and payments.
• Coordinate course logistics and support trainers during delivery.

Skills

Organised

Detail-focused

Customer service skills

Interest in training

Tools

CRM systems

Job description

Training Administrator (Public Courses)

Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job description and summary Training Administrator (Public Courses) Permanent Hybrid working - Canary Wharf, London

TOPRA (The Organisation for Professionals in Regulatory Affairs) is the leading global membership body for regulatory affairs professionals working across healthcare sectors, including pharmaceuticals, medical devices and veterinary medicine.

We are seeking a Training Administrator (Public Courses) to provide administrative and logistical support for the delivery of TOPRA's Essential and CRED public training courses. This role is central to ensuring a smooth and professional experience for delegates, trainers and internal stakeholders.

The post holder will manage delegate enquiries, registrations and payments, maintain accurate records in TOPRA's CRM system, and coordinate course logistics including venues, materials and on-site support. You will also support trainers during course delivery, assist with attendance monitoring and troubleshooting, and manage post-course activities, including certificates, feedback, and record archiving.

This role suits an organised, detail-focused administrator with strong customer service skills and an interest in training, education or events administration. Occasional early starts and travel within London will be required.