Trainee Service Advisor - Flexible Hours & Booking

Sytner Group; Sunningdale; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious automotive group in Sunningdale is seeking a motivated Trainee Service Advisor. In this role, you will manage inbound and outbound booking calls, provide exceptional customer service, and ensure smooth communication between customers and the workshop. The ideal candidate will possess strong organisation skills and a customer-focused approach, as training is provided for those willing to learn. This is an exciting opportunity to kickstart your career in a dynamic environment, with flexible work patterns and an industry-leading benefits package.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress, full training provided.
• Strong communication skills will help interact with customers.
• Background in customer service, especially in a call-handling environment, is beneficial.

Responsibilities

• Manage inbound and outbound booking calls for customer appointments.
• Provide clear information and ensure a high level of service.
• Act as a link between customers and the workshop, updating them on vehicle progress.

Skills

Organisational skills

Customer-focused approach

Attention to detail

Tools

Kerridge

Job description

A prestigious automotive group in Sunningdale is seeking a motivated Trainee Service Advisor. In this role, you will manage inbound and outbound booking calls, provide exceptional customer service, and ensure smooth communication between customers and the workshop. The ideal candidate will possess strong organisation skills and a customer-focused approach, as training is provided for those willing to learn. This is an exciting opportunity to kickstart your career in a dynamic environment, with flexible work patterns and an industry-leading benefits package.