Trade Counter Assistant

Williams & Co.; Dartford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A trade-only plumbing and heating merchant is seeking a Trade Counter Assistant in Dartford. The role includes serving customers, warehouse duties, and local deliveries. Ideal candidates are enthusiastic team players with a clean UK driving license and a passion for customer service. The position offers up to £30,000 per annum and excellent benefits including annual leave and private medical insurance.

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform & gym membership

Private medical insurance for the whole family

24/7 Employee Assistance Programme

Car leasing & cycle-to-work schemes

Company discount on our products

Contributory pension scheme

Life Assurance

Qualifications

• A full, clean UK Driving Licence is essential for this role.
• Previous experience in plumbing and heating merchants or similar roles is a plus.

Responsibilities

• Serve customers on the trade counter and handle enquiries.
• Maintain warehouse, including stock rotation.
• Pick orders for delivery accurately.
• Check and store incoming goods.
• Assist with branch upkeep.
• Process quotes.
• Make local deliveries.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Job description

Position: Trade Counter Assistant

Salary: Up to £30,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 06:30-15:00 ROTA *NO WEEKENDS!

Location: Williams,Unit 22, Acorn Industrial Estate, Crayford, DA1 4AL

*** A full, clean UK Driving Licence is essential for this role ***

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Crayford!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, occasionally assisting with warehouse duties, and making deliveries!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.
• Warehouse maintenance, including stock rotation and general housekeeping.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.

Ideally, you are:

• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.

So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!