Service Manager

Listers; Gloucester; On-site; GBP 65,000; Full time

Job summary

A leading automotive dealership in Cheltenham seeks an experienced Service Manager to lead the Service department. The role focuses on exceeding customer expectations, managing a team, and ensuring departmental profitability. Candidates should have prior experience in service management roles and a strong sales orientation. The position offers significant benefits, including an OTE of £65,000 and the use of a company car, along with standard working hours from Monday to Friday, with Saturdays on a rota basis.

Benefits

OTE of £65,000

Use of a company car

Qualifications

• Previous experience as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or Service Manager.
• Strong leadership and management skills.
• Ability to forecast and meet sales targets.

Responsibilities

• Ensure profitable operation of the Service department.
• Maximise performance through the sale of labour, parts, and accessories.
• Adhere to manufacturers policies and procedures.
• Grow workshop utilisation and efficiency.
• Exceed customer satisfaction.

Job description

Job Description

Job Introduction

We are currently recruiting for a high achieving Service Manager for our Toyota Dealership based in Cheltenham.The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis/

Benefits include an OTE of £65,000 and use of a company car.

In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.

Role and Responsibilities

• To ensure the efficient and profitable operation of the Service department
• To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
• To ensure that all manufacturers policies and procedure are adhered
• Planning, forecasting and delivering sales targets
• Managing and development of the team
• Growing Workshop utilisation and efficiency
• Exceeding Customer satisfaction
• Managing the smooth running and day to day activity of the Service Department

About you

• This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better...