Third-Party Motor Claims Specialist

Red Dot Commercial Limited; Bolton; On-site; GBP 24,000 - 35,000; Full time

Job summary

A growing claims management company in Bolton is seeking a Third-Party Motor Claims Specialist. The role involves managing vehicle damage claims with a focus on customer service. Ideal candidates will have experience in motor claims and strong communication skills. Competitive salary from £24,150 to £35,000 based on experience, with several employee benefits including increased holiday allowance and support for qualifications.

Benefits

Increased holiday allowance with tenure

Birthday day off

Holiday sell scheme

Contributory Pension Scheme

Discounted sports & social activities

Support for industry-relevant qualifications

Free on-site parking

Casual dress code + free branded clothing

Cycle to work scheme

Cash bonus for outstanding performance

On-site mental health & first-aid support

Qualifications

• Experience handling all aspects of Third-Party Vehicle Damage and Property Damage Claims.
• Ability to work efficiently and deliver outstanding customer service.

Responsibilities

• Manage and prioritize all vehicle damage claims.
• Investigate claims by liaising with various stakeholders.
• Deliver excellent customer service throughout the claims process.

Skills

Experience in motor claims handling

Excellent customer service and communication skills

Strong attention to detail

Ability to build relationships with clients

Education

CII Certificate (or willingness to work towards it)

Minimum GCSE Grade C in English and Maths

Job description

Overview

Third-Party Motor Claims Specialist

Location: Bolton

Hours: Full-time, Permanent | Monday-Friday, 9 AM - 5 PM (Flexible working patterns available)

Salary: From £24,150 to £35,000 (Dependent on experience)

Responsibilities

• Manage all aspects of Third-Party Vehicle Damage and Property Damage Claims
• Effectively prioritize and handle your claims portfolio
• Investigate liability by liaising with various departments and external stakeholders
• Handle complex cases, including high-value claims and liability disputes
• Work closely with solicitors, insurers, and accident management companies
• Identify and refer fraudulent activity
• Deliver outstanding customer service and ensure a smooth claims process

What We're Looking For

• Experience in motor claims handling
• Excellent customer service and communication skills
• Strong attention to detail and ability to work efficiently
• Ability to build relationships with clients and external partners
• CII Certificate (or willingness to work towards it, fully supported)
• Minimum GCSE Grade C or above in English and Maths (or equivalent)

Perks & Benefits

• Increased holiday allowance with tenure
• Birthday day off & half-day off for seasonal shopping
• Holiday sell scheme
• Contributory Pension Scheme
• Discounted sports & social activities
• Support for industry-relevant qualifications
• Free on-site parking
• Casual dress code + free branded clothing
• Cycle to work scheme
• Cash bonus for going above and beyond
• On-site mental health & first-aid support and much more!

This is a fantastic opportunity to be part of a growing team where your skills, experience, and career development will be fully supported!

Apply now