Tesco Shift Leader - Days - Berwick-Upon-Tweed Superstore

Tesco UK; Berwick-upon-Tweed; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Berwick-upon-Tweed is seeking a dedicated Shift Leader to manage daily operations and ensure excellent customer service. The role involves coordinating a retail team and maintaining store performance standards. The position offers a competitive pay rate starting from £14.76 per hour. Candidates should ideally have a background in retail, strong leadership skills, and a passion for customer satisfaction.

Qualifications

• Ability to work flexible hours, including weekends.
• Experience in retail or a customer-facing environment.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee daily store operations and manage shift activities.
• Ensure a clean, well-stocked store and exceed customer expectations.
• Support and coach staff to improve service.

Skills

Leadership

Customer service

Team coordination

Job description

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Tesco Shift Leader - Days - Berwick-Upon-Tweed Superstore, Berwick-upon-Tweed

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Client:

Location:

Berwick-upon-Tweed, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6fb18874ea81

Job Views:

25

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Tesco UK • Berwick upon Tweed • Apply by 18-May-2025 About the role

Availability Window

Days From time To time Sun 04:30:00 24:00:00 Mon 04:30:00 24:00:00 Tue 04:30:00 24:00:00 Fri 04:30:00 24:00:00 Sat 04:30:00 24:00:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. to read more.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

Work in a fast-paced retail environment, with bags of variety

Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations

Be there for customers, listening to them and helping to make sure they leave the store with what they came for

Look for ways to improve service, including coaching your colleagues and giving feedback to the team

Guide and support your colleagues in-store, making sure it stays a safe place to work and shop

Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store

Lead from the front, and set a great example for your colleagues in everything you do