Terms of Business Analyst

Gallagher; Chelmsford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global brokerage firm in Chelmsford seeks a passionate Terms of Business Analyst. You will oversee contract management, collaborate with stakeholders, and ensure compliance within a dynamic team. The role offers growth opportunities and a chance to make a significant impact in risk management. Proven experience in similar roles and excellent organizational skills required.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance options

Income protection

Health cash plan or private medical insurance

Employee Stock Purchase plan

Qualifications

• Previous experience in Legal, Compliance, or contract negotiations.
• Understanding of Terms of Business Agreements (TOBAs) is advantageous.
• Highly organized with exceptional attention to detail.

Responsibilities

• Negotiate and draft Non-Standard Terms of Business Agreements.
• Build relationships with internal stakeholders including Compliance and Legal.
• Ensure processes are followed in line with legal obligations.
• Oversee Partner Assurance TOBA team operations.
• Support wider team projects and provide management reporting.

Skills

Contract negotiation

Stakeholder management

Attention to detail

Excellent communication skills

Education

Degree-level qualification or equivalent experience

Tools

Microsoft Office Suite

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are seeking a passionate and drivenTerms of Business Analyst, known internally as aPartner Assurance Analyst, to join our dynamic Partner Assurance Agency Team.

The Partner Assurance Agency Team plays a crucial role within Gallagher’s Operations division, acting as the “first line of defence” in our three-tier governance framework. The team is responsible for the onboarding of all new trading partners, ensuring appropriate Terms of Business Agreements (TOBAs) are in place to govern trading relationships. These agreements define the conduct of insurance business between Gallagher’s legal entities and trading partners, including insurers, managing agents, and brokers, ensuring compliance and alignment with Gallagher’s Conduct & Governance policies.

In this role, you’ll take the lead in ensuring the smooth onboarding of trading partners, supporting business units by negotiating, drafting, and managing TOBAs and other agreements. You’ll also maintain governance frameworks that enable the seamless flow of business transactions while adhering to legal and regulatory obligations.

Whether you’re experienced in this field or looking to bring transferable skills to the role, this full-time, permanent position offers the perfect platform to grow your career. You’ll be part of a collaborative team committed to excellence, innovation, and delivering high-quality outcomes.

How you'll make an impact

• Contract Management:Negotiate, draft, and support Non-Standard Terms of Business Agreements (TOBAs) and Broker of Record Transfer Agreements, ensuring all agreements are accurately maintained and centrally recorded.
• Stakeholder Collaboration:Build and maintain productive relationships with trading partners and internal stakeholders, including Compliance, Legal, and Financial Crime teams.
• Governance & Compliance:Ensure all processes are documented, followed, and updated in line with legal and regulatory obligations.
• Team Leadership:Oversee the Partner Assurance TOBA team, ensuring high-quality work and the timely delivery of management information (MI).
• Project Support:Contribute to wider team projects, including mergers and acquisitions, and provide support during periods of increased workload.
• Reporting & Strategy:Support submissions and regular reporting to the Management and Director of Partner Assurance, and deputise for Partner Assurance Managers when required.

About You

• Previous experience in a similar role, such as Legal, Compliance, or contract negotiations. With an understanding of Terms of Business Agreements (TOBAs) and their requirements would be advantageous.
• Excellent verbal and written communication skills, with the ability to actively listen and build strong relationships with both internal and external stakeholders.
• Highly organised, with exceptional attention to detail and the ability to manage large and complex workloads effectively.
• Degree-level qualification or equivalent experience is preferred. You have strong IT skills and a willingness to learn new systems.
• You must have the right to work in the UK.

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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.