Tenancy Engagement Officer

Vivid Resourcing Ltd; West Midlands; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A local authority organization in the West Midlands is seeking a Tenant Engagement Officer for a 3-month temporary contract. The ideal candidate will support and deliver tenant engagement activities, ensuring tenants are involved in shaping services. Responsibilities include encouraging participation, working with community groups, and preparing reports. Candidates should have experience in tenant engagement and strong communication skills. This role offers a pay of £20-£22 per hour and allows hybrid working with 2 days on-site and 3 from home.

Qualifications

• Experience in tenant, resident, or community engagement.
• Background within housing or a local authority setting preferred.
• Able to work independently in a temporary role.

Responsibilities

• Support and deliver tenant engagement activity.
• Encourage tenant participation in engagement groups.
• Work with community groups and internal stakeholders.

Skills

Tenant engagement

Strong communication skills

Stakeholder engagement

Understanding of equality and diversity

Job description

Tenant Engagement Officer – Local authority Staffordshire – Temporary contract 3 months – Pay £20-£22 per hour – Hybrid working (2 days on site / 3 days from home)

Role Overview

You will support and deliver tenant engagement activity, ensuring tenants are involved in shaping services and decision‑making. Responsibilities include:

• Supporting the delivery of the Tenant Engagement Strategy
• Encouraging tenant participation in engagement groups and scrutiny panels
• Working with community groups and internal stakeholders
• Increasing engagement from underrepresented tenant groups
• Supporting consultations, meetings, and engagement events
• Using digital channels to engage with residents
• Supporting compliance with housing regulatory standards
• Preparing reports and updates for managers

Candidate Profile

• Experience in tenant, resident, or community engagement
• Background within housing or a local authority setting preferred
• Strong communication and stakeholder engagement skills
• Understanding of equality, diversity, and inclusive practice
• Able to work independently in a temporary role
• Car driver with flexibility to attend site as required

Assignment Details

• Temporary contract for 3 months
• Pay rate £20-£22 per hour
• Hybrid working: 2 days on site, 3 days from home
• Enhanced DBS required