Temporary Accommodation Officer

Neway International Ltd; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority Housing Service in London seeks a Temporary Accommodation Officer to support vulnerable households transitioning into settled housing. The role entails managing caseloads, assessing needs, and liaising with providers to secure suitable housing options. Ideal candidates will have experience in housing services and a keen understanding of housing legislation. This full-time position is vital for ensuring clients are treated with dignity and care.

Qualifications

• Experience in housing services, ideally within a local authority or similar setting.
• Strong understanding of housing legislation and temporary accommodation processes.
• Excellent communication and case management skills.

Responsibilities

• Manage a caseload of households ready to move into settled accommodation.
• Use housing needs assessments to identify suitable housing options.
• Liaise with internal teams and external providers to secure housing pathways.

Skills

Experience in housing services

Strong understanding of housing legislation

Excellent communication skills

Case management skills

Ability to work independently

Commitment to supporting vulnerable residents

Job description

Overview

Job Opportunity: Temporary Accommodation Officer
Location: Lambeth Civic Centre
Client: London Borough of Lambeth
Contract Type: Agency Worker
Category: Housing
Hours: 35 per week (Mon–Fri, 09:00–17:00)
Start Date: 6 October 2025 End Date: 31 March 2026

About the Role

We’re seeking a proactive and empathetic Temporary Accommodation Officer to join Lambeth’s Housing Services Directorate. This is a vital role supporting vulnerable households as they transition from temporary accommodation into settled housing.

You’ll manage a caseload of households identified as ready to move on, using detailed assessments to match them with suitable long-term housing options. These may include private rented accommodation, supported housing, direct social housing offers, or choice-based lettings.

Key Responsibilities

• Manage a caseload of households ready to move into settled accommodation
• Use housing needs assessments and case information to identify suitable housing options
• Offer legally compliant accommodation to discharge the Council’s housing duties
• Update assessments and documentation to ensure household needs are fully understood
• Liaise with internal teams and external providers to secure appropriate housing pathways

Candidate Requirements

• Experience in housing services, ideally within a local authority or similar setting
• Strong understanding of housing legislation and temporary accommodation processes
• Excellent communication and case management skills
• Ability to work independently and manage competing priorities
• Commitment to supporting vulnerable residents with dignity and care