Telesales & Customer Care Specialist

LWC Drinks; Andover; On-site; GBP 10,000 - 40,000; Full time

Job summary

A beverage company based in Andover is seeking a Telesales & Customer Services representative. The role involves managing a high volume of outgoing and incoming calls, developing relationships with customers, and addressing their queries and complaints. The ideal candidate will excel in communication and sales, maintaining existing customer accounts while introducing new products. This position is vital for supporting customer needs and contributing to sales efforts.

Responsibilities

• Complete a daily outbound diary to build customer relationships.
• Retain existing accounts and report technical faults for customers.
• Process a high volume of incoming calls for queries and orders.

Job description

A beverage company based in Andover is seeking a Telesales & Customer Services representative. The role involves managing a high volume of outgoing and incoming calls, developing relationships with customers, and addressing their queries and complaints. The ideal candidate will excel in communication and sales, maintaining existing customer accounts while introducing new products. This position is vital for supporting customer needs and contributing to sales efforts.