Telesales and Customer Services Executive

Elite Mobile; Tamworth; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading mobile service provider in the UK is hiring for a Telesales role in Tamworth. This position involves working in an outbound call centre where you will be responsible for meeting personal targets while ensuring a high level of customer service. The ideal candidate will possess excellent communication skills, a polite and confident manner, and the ability to work in a fast-paced, target-driven environment. Computer literacy and attention to detail are also essential for success in this role.

Qualifications

• Excellent communication and listening skills.
• Confidence using computers is essential.
• Be well-organised and thorough under pressure.

Responsibilities

• Responsible for personal targets in an outbound call centre.
• Provide high levels of customer service.

Skills

Excellent communication and listening skills

Polite, confident and friendly manner

Confidence using computers

Well-organised and thorough

Enjoy working in a target-driven environment

Attention to detail for data input

Good communication skills

Job description

Overview

The Telesales role will include : Working in an outbound call centre you are responsible for your personal target and giving a high level of customer service to customers.

Qualifications

• Excellent communication and listening skills
• A polite, confident and friendly manner
• Confidence using computers
• To be well-organised and thorough, even under pressure
• To enjoy working within a target-driven environment
• To understand and comply with the legislation relating to direct marketing
• Attend training and develop relevant knowledge and skills
• Attention to detail to ensure correct data input
• Adhere to stated policies and procedures relating to health and safety
• Be computer literate
• Have good communication skills