Technical Support Engineer - Mac/PC

Devonshire Hayes Recruitment Specialists Ltd; Leeds; On-site; GBP 30,000 - 40,000; Part time

Job summary

A leading recruitment agency is seeking a talented Apple Mac / PC Support Analyst for a 4-month contract in Leeds, UK. The ideal candidate will possess strong interpersonal and communication skills, a solid understanding of IT fundamentals including Windows and macOS, and familiarity with ITSM tools like ServiceNow. This role requires someone who can adapt to changing priorities and manage multiple tasks effectively.

Qualifications

• Confident engagement with users is essential.
• Strong grasp of basics regarding Windows, macOS, and mobile devices.
• Experience with ITSM tools is preferred.

Responsibilities

• Provide support to users for Apple Mac and PC issues.
• Manage tasks independently while being proactive.
• Adapt to changing priorities and work environments.

Skills

Interpersonal skills

Communication skills

Understanding of IT fundamentals

Knowledge of ITSM tools

Ability to manage multiple tasks

Adaptability

Tools

ServiceNow

Job description

Devonshire Hayes has partnered with a great company and they're looking for a talented Apple Mac / PC Support Analyst for an initial 4 month contract. You will be tasked with the following,

• Strong interpersonal and communication skills; ability to engage with users confidently.
• Solid understanding of IT fundamentals (Windows, macOS, mobile devices, networking basics).
• Familiarity with ITSM tools, preferably ServiceNow.
• Ability to work independently and manage multiple tasks effectively.
• Positive, proactive, and adaptable to changing priorities.