Technical Services Manager

Berkeley Square IT; Newcastle upon Tyne; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading Education provider in Newcastle upon Tyne is seeking a Technical Services Manager to lead a team of IT technicians and maintain a secure network. The ideal candidate should have strong expertise in Microsoft technologies and experience in the education sector. This role offers an opportunity to drive change in educational technology. Salary: £40-50k.

Qualifications

• Proficient in configuring and deploying desktop systems using Microsoft technologies.
• Experience in working with both hardware and software to ensure seamless operations.
• Understanding of the education or charity sector dynamics.

Responsibilities

• Lead and develop a team of IT technicians.
• Build and maintain a secure and robust network.
• Develop IT architecture to optimize technology investments.
• Collaborate with the Director of IT for asset management.
• Ensure alignment of IT services with company policies.
• Establish backup and disaster recovery procedures.
• Troubleshoot network-related issues.

Skills

Microsoft OS configuration

Active Directory

Office 365

Microsoft Exchange

Microsoft Azure

Microsoft Powershell

Microsoft SQL Server

VMWare

Veeam

Job description

Overview

Newcastle upon Tyne, England, United Kingdom

Role

Technical Services Manager — Newcastle — £40-50k

About the Role:

Are you ready to take your IT expertise to the next level? Our client, a leading Education provider in Newcastle, is eagerly seeking a talented individual like you to step into the role of a Technical Services Manager.

Responsibilities

• Team Leadership: Lead and develop a team of IT technicians within the schools, fostering growth and excellence.
• Network Mastery: Build and maintain a secure, robust, and scalable network that ensures smooth operations.
• Architect of Innovation: Develop the IT architecture, including networks, servers, applications, and management tools, to optimize technology investments and resource utilization.
• Strategic Insight: Collaborate with the Director of IT to identify and recommend asset replacements while keeping the institution's best interests in mind.
• Policy Advocate: Ensure hardware, software, IT services, and equipment align with company policies and vision.
• Operational Continuity: Establish and test backup and disaster recovery procedures to maintain operational integrity.
• Problem Solver: Be the go-to person for network-related issues, working with stakeholders for effective resolutions.

Qualifications

• Microsoft Proficiency: You\'re well-versed in Microsoft OS and can configure and deploy desktop systems using Active Directory and Office 365.
• Tech Diversity: You\'re comfortable with Microsoft Exchange, Microsoft Azure, Microsoft Powershell, Microsoft SQL Server, VMWare, and Veeam.
• Hands-on Expertise: You\'ve worked with hardware and software in network and standalone settings, ensuring seamless operations.
• System Mastery: You\'re experienced in delivering complex systems and networks that drive success.
• Risk Management: You\'re skilled in mitigating risks to maintain stability.
• Sector Knowledge: You\'ve excelled in a similar role within the education or charity sector, understanding its unique dynamics.

Why Apply

This is more than a job; it's a chance to transform education through technology. If you're ready to make your mark, apply today with your updated CV. Seize the opportunity to drive change and be a part of something meaningful.