Technical Service & Development Leader - HPC Preservation Global

Arxada; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global specialty chemicals company based in Manchester is seeking an experienced Technical Support leader to drive formulation development in the personal care space. The ideal candidate will have over 10 years of experience in a relevant role, proven ability to influence product development teams, and strong leadership skills. This role involves providing technical support and driving innovation projects to enhance customer satisfaction and revenue generation.

Qualifications

• Min. 10+ years in formulation or product development.
• Proven ability to influence teams.
• Strong knowledge of preservation systems and new product development.

Responsibilities

• Drive financial results through customer support.
• Provide technical support and service to customers.
• Lead innovation projects for new solutions.

Skills

Technical support

Leadership

Formulation development

Emulsification

Problem-solving skills

Education

Bachelor’s or Master’s degree in a related field

Job description

Arxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. [With a proud history of innovation dating back more than a century], we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers’ ecological footprint.

Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.

We are seeking an experienced Technical Support leader to drive application and formulation development in the personal care customer space. The ideal candidate is a hands-on leader with a consistent record of leading by influence, driving new product formulation excellence, and encouraging a performance-oriented culture.

You will be responsible for developing formulation space using Arxada products, driving customer facing technical work and documents, driving customer facing sales support, and identifying third party support for formulation needs.

Essential Job Functions:

• Drive financial results (as measured by Revenue, Innovation Revenue, and Innovation Margin) through support of existing customers and development of new business at growth accounts in the Personal Care market segment, particularly with respect to formulation ingredients and emulsifiers
• Provide unmatched technical support and service to customers, building concepts and positioning products in support of Marketing initiatives & Sales lead generation
• Develop recognized leadership in the industry through participation in technical conferences, trade shows, and technical committees
• Execute customer-driven innovation projects to create new value-added solutions, including leadership of projects
• Create linkage between Sales, Marketing, and Global R&D team to provide regional market insights, support of technical applications and develop new data packages for product support, and to assist with regional launch of R&D programs in Preservation

Qualifications & Experience:

• Bachelor’s or Master’s degree in cosmetic sciences, biological sciences, chemical sciences, or a related scientific/technical field
• Min. 10+ years demonstrated ability in a formulation or product development role within the cosmetic, personal care, or home care industry
• Proven experience influencing teams in a product development environment
• Strong knowledge of preservation systems, emulsification and rheology formulation, and new product development systems
• Excellent leadership, communication, and problem-solving skills
• Fluent in English; German or French proficiency is an asset
• Solid understanding of US and EU regulatory standards preferred

Arxada has world class offerings in two distinct areas:

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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