Technical Sales Support Electrical Engineer

IDEAL PERSONNEL; Milton Keynes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Technical Sales Support Electrical Engineer to provide technical support to customers and the sales team. The role requires a strong electrical background and effective communication skills. Responsibilities include answering customer queries, managing product returns, and conducting market analysis. The ideal candidate will have a degree in Electrical Engineering and hands-on experience in an engineering environment. Benefits include private medical cover and life assurance.

Benefits

Private medical cover

Life assurance

Holiday purchase scheme

Qualifications

• Able to communicate proficiently via telephone and email with both internal and external customers.
• A logical, organised problem solver who keeps clear comprehensive records.
• Ability to clearly present technical subjects via face-to-face and webinars.

Responsibilities

• Support for customer questions via phone and e-mail.
• Analyse, check and report writing on customer product returns.
• Market and competitor product analysis.

Skills

Methodical problem solving

Effective communication

Hands-on testing

Project management

Education

Degree, HNC or HND in Electrical Engineering or related discipline

Job description

Technical Sales Support Electrical Engineer

Full time, Permanent Milton Keynes. Competitive Ref No: IPRS7361.

Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLCs or Electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters. Commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products. Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.

Key Responsibilities

• Support for customer questions via phone and e-mail
• Process requests for special products and variations
• Analyse, check and report writing on customer product returns
• New product development proposal activity
• Market and competitor product analysis & understanding
• Supporting sales force with customer visits and application development
• Product management including training, new product introduction and supersession of discontinued product ranges

Essential Education, Skills and Experience

• Degree, HNC or HND in Electrical Engineering or related discipline
• Able to communicate proficiently via telephone and email with both internal and external customers
• A methodical problem solver who is logical, organised and able to keep clear comprehensive records
• Ability to clearly and effectively present technical subjects, face-to-face and via webinar
• Experience working within an Engineering environment
• Hands-on testing and diagnostic experience
• Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines

Desirable Experience

• Hands-on testing and diagnostic experience
• Automation systems or system design experience
• Previous experience or working within a Technical Sales Support or applications role

Benefits

They offer a competitive and attractive range of benefits which include, private medical cover, life assurance, holiday purchase scheme and much more.

Application

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so. apply job